Department of Subways veteran John Gaul has been tapped to become NYCT’s first VP, 21st Century Service Delivery. Reporting directly to NYC Transit President Carmen Bianco, Gaul will head a team responsible for redefining customer service and communication, accelerating the development of technology within the system and developing innovative ways of expanding capacity.
The Metropolitan Transportation Authority’s (MTA) New York City Transit (NYCT) has reorganized its senior leadership to meet the challenges posed by steadily increasing ridership on the 110-year-old subway system, for the first time putting a single VP in charge of integrating new technology, operating more efficiently and improving the customer experience.
Department of Subways veteran John Gaul has been tapped to become NYCT’s first VP, 21st Century Service Delivery. Reporting directly to NYC Transit President Carmen Bianco, Gaul will head a team responsible for redefining customer service and communication, accelerating the development of technology within the system and developing innovative ways of expanding capacity.
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Gaul, who has 39 years in the mass transit industry, most recently served as VP and chief officer, service delivery, Department of Subways, for NYCT and as the former head of Staten Island Railway.
Within the Department of Subways, two veteran managers with a combined 62 years of service have also been named to positions responsible for the day-to-day operation of the largest rapid transit system in North America.
Wynton Habersham has been named to succeed Gaul as VP and chief officer, Service Delivery Division. With more than 32 years with Transit, Habersham has a diverse background with experience in transportation operations, signals and capital Programs.
Meanwhile, Frank Jezycki, a 30-year NYC Transit veteran, has been named to succeed Habersham as VP and chief officer, Maintenance of Way Division. For the past 25 years Jezycki has held positions of varying and increasing responsibility, including line GM, chief infrastructure officer, and VP and chief officer of the Staten Island Railway.
The CAD facility enables NFI to complete full domestic production of heavy-duty transit vehicles, including zero-emission buses, in Winnipeg for the first time in 15 years.
The findings provide clear evidence that sustained Federal investment in public transit and passenger rail delivers significant returns for workers, communities, taxpayers, and the U.S. economy, APTA officials said.
On a recent episode of METROspectives, METRO Magazine’s Executive Editor Alex Roman sat down with Ana-Maria Tomlinson, Director of Strategic & Cross-Sector Programs at the CSA Group, to explore a bold initiative aimed at addressing those challenges: the development of a National Code for Transit and Passenger Rail Systems in Canada.
Over the next four years during the Spanberger Administration, DRPT will use the plan to prioritize funding for human service transportation projects and programs that reduce barriers, expand access, and promote equitable mobility, said department officials.
A new advisory group of current and former city leaders will collaborate on funding strategies, technology deployment, and best practices to modernize U.S. public transit systems.
The LIT Navigate Mentorship Program was launched as a structured, low-cost opportunity for active LIT members, focused on intentional growth, workforce development, mentorship, networking, and education.
Approved as part of WMATA’s Strategic Transformation Plan, the expanded program introduces new pricing and participation options that make it easier for colleges and universities to join and for more students, such as part-time, community college, and graduate students, to benefit from accessible transportation.
In this edition, we cover recent appointments and announcements at Savannah's CAT, California's VVTA, STV, and more, showcasing the individuals helping to shape the future of transportation.
