METRO Magazine Logo
MenuMENU
SearchSEARCH

Optibus Announces Additions to Leadership Team

Optibus has added Angela Miller and Waiching Wong to its North America leadership team.

by Staff
April 27, 2022
Optibus Announces Additions to Leadership Team

Optibus said the appointments will enhance its customer success for users in North America.

Photo: Optibus

2 min to read


Optibus announced two new appointments to its North America leadership team with the Angela Miller as GM, North America, and Waiching Wong as director of Customer Success, North America. 

For more than three decades, Miller led technology, mobility, and sustainability teams in the public and transportation sectors. She began her career as a map maker and environmental scientist in the private and public sector in the State of Texas. Miller also served as  CIO/CTO and chief sustainability officer at the North County Transit District. She also participated in the American Public Transportation Association (APTA) as multiple committee chairs, board of directors, and Leadership APTA 2011.

Ad Loading...

Miller leads all of Optibus’ North America operations, spanning sales, partnerships, customer success, and more in her role. She will also drive the expansion of Optibus in the region, increasing adoption of its end-to-end software platform across the public transportation industry.

“Public transportation is the backbone of our cities and Optibus provides some of the best tools on the market for helping agencies and operators optimize those services," Miller said. "The industry faces dramatic challenges, both in recovering from pandemic-related ridership declines and ongoing business model, equity, and financial complexities. I am excited to have the opportunity to work with Optibus to bring to the market tools that directly address these challenges."

Wong is the former head of Partner Success at Uber Transit and previously served as both a public-private partnerships transaction advisor for state and local governments and as a management consultant to the U.S. Department of Transportation. She also worked as a local transportation planner in the District of Columbia.

Wong received her Masters in City and Regional Planning from Cornell University and a Bachelors in Political Economy from the University of California, Berkeley. She is currently a member of the Leadership APTA Class of 2022.

"I'm excited to join a growing team that is passionate about improving outcomes for transit agencies and their customers through technology that tackles existing and emerging industry challenges," Wong said. "I have always been impressed by how Optibus' clients feel that Optibus listens to their needs and supports them. Helping our clients realize improvements at the intersection of equity and transit is a thrilling proposition that I’m honored to be a part of."

More Management

Austin Light Rail rendering from UT perspective
Rail•by Alex Roman•October 30, 2026

Bringing Austin’s First Light Rail System to Life

Austin Transit Partnership CEO Greg Canally discusses the city's nearly 10-mile light rail project, its collaborative approach to project delivery, the importance of community engagement, and the milestones ahead as construction approaches in 2027.

Read More →
Technology•October 30, 2026

ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust

ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.

Read More →
Two Metra locomotives on rail tracks.
Rail•by Alex Roman•October 29, 2026

Metra Draft Plan Outlines Costs, Service Improvements for Regional Rail

The Systemwide Network Plan identifies infrastructure needs and potential investments to expand all-day, bidirectional rail service across the Chicago region.

Read More →
Ad Loading...
Justin Augustine III, CEO for New Orleans RTA
Management•by Alex Roman•October 29, 2026

New Orleans RTA Names Augustine III as New CEO

In this edition, we also spotlight recent personnel moves at HDR, PATH, STV, and more, highlighting the people taking on new roles across the transportation industry.

Read More →
A ballot drop-off box marked “Vote” stands in the foreground at a transit station, with public transit buses visible in the background.
Management•by Elora Haynes•October 28, 2026

How Transit Agencies Are Using Free Rides to Improve Voting Access

Transit agencies are using fare-free service, trip-planning tools, and targeted rides to improve voting access. See what other agencies can learn from these efforts.

Read More →
A Caltrain electric railcar on the tracks
Rail•by Alex Roman•October 27, 2026

Caltrain’s Electrification Drives a New Era of Ridership Growth

The railroad’s shift to electric service has brought more frequent trains, stronger customer satisfaction, and increased ridership, earning it APTA’s Outstanding Public Transportation System award.

Read More →
Ad Loading...
METRO Magazine graphic featuring a Chicago Transit Authority bus at a transit station with the headline “Chicago, Charlotte Transit Agencies Expand Rider Support Programs.”
Management•by Elora Haynes•October 27, 2026

Chicago, Charlotte Transit Agencies Expand Rider Support Programs

CTA launched crisis intervention teams as CATS prepares to deploy fare ambassadors, expanding customer assistance and security efforts across both systems.

Read More →
An A line MTA subway car near the soon to be replaced signaling system.
Rail•by Staff and News Reports•October 23, 2026

New York MTA Launches Historic $1.9B Signal, Track Modernization Project

Funded in part by congestion pricing revenue, the project will replace nearly century-old signals along the A and C lines in Brooklyn and Queens.

Read More →
Turning Transportation Challenges into Opportunities
Management•by Alex Roman•October 22, 2026

Brian Dickson on Building Stronger, More Resilient Transportation Organizations

Bus Business Consultants Founder Brian Dickson discusses the leadership principles, operational discipline, and strategic planning that separate transportation companies positioned for long-term success from those stuck in survival mode.

Read More →
Ad Loading...
Groundbreaking ceremony for LA Metro's Vermont Transit Corridor BRT
Bus•by Staff and News Reports•October 22, 2026

LA Metro Breaks Ground on Vermont BRT Project

The 12.4-mile corridor is projected to serve 66,200 daily riders, reduce travel times by up to 24%, and create the nation's busiest bus rapid transit corridor.

Read More →