RATP Dev will directly supervise ART’s daily operations for the fixed-route bus services in Buncombe County, N.C.
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RATP Dev will directly supervise ART’s daily operations for the fixed-route bus services in Buncombe County, N.C.
RATP Dev was awarded a contract to manage Asheville Redefines Transit (ART), the transit services for the city of Asheville, N.C. The City of Asheville selected RATP Dev through a national competitive process that awarded the contract based on best-value procurement.
Contract services are set to begin Oct. 1, 2017 and will cover an initial period of four years with two additional two-year renewal options. RATP Dev has appointed Bernadette Townsend to serve as ART’s new GM.
Under the terms of the contract, RATP Dev will directly supervise ART’s daily operations for the fixed-route bus services in Buncombe County. Presently, ART has 22 biodiesel buses in service, seven of which are hybrid, and currently run 18 routes throughout the area, servicing more than 1.4 million riders annually.
ART is RATP Dev’s third contract in North Carolina, the others being the Charlotte Area Transit in the Queen City’s metropolitan area and Buncombe County’s Mountain Mobility.
Located in western North Carolina’s Blue Ridge Mountains, Asheville is vibrant and historic city with a thriving arts scene and easy access to North Carolina’s natural splendor. With a population of approximately 425,000 residents in the metropolitan area, and home to the University of of North Carolina at Asheville, the city has growing public transit needs and is seeking to preserve the beauty of their stretch of the Blue Ridge Mountains with their on-going sustainable transit initiatives.
The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.
The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.
The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.
The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.