Governor Dan McKee, members of the State’s Congressional delegation and General Assembly, the Federal Transit Administration (FTA), municipal leaders, and the Rhode Island Public Transit Authority (RIPTA) gathered to celebrate the opening of the new passenger amenity building at the Pawtucket-Central Falls Transit Center.

The new passenger facility features public restrooms, driver restrooms, a break room, a waiting area with seating and real-time passenger information screens, and a security office. RIPTA will also have a staffed customer service window to assist riders as needed. 

The new building will improve the passenger experience for both bus and rail passengers.

“We’re excited to welcome passengers to the new facility at the Pawtucket-Central Falls Transit Center, which represents the future we’re building — a transit system that’s modern, reliable, and centered on the people who use it every day,” said RIPTA CEO Christopher Durand. “With amenities like public restrooms, comfortable waiting areas, real-time information, and an on-site customer service window, this investment reinforces our commitment to providing a safe, accessible, and welcoming hub for both bus and rail customers.”

Funding for Project

Governor McKee allocated $5 million for the construction of this 2,600-square-foot passenger facility building within his FY23 budget. Bentley Builders served as the general contractor constructing the building, and BL Companies designed the facility.

“I’m proud to have been a day-one supporter of the Pawtucket-Central Falls Transit Center, including providing state funding in my budget to help advance the new passenger amenities building,” said Governor McKee. “This project complements the investments my administration has made across Pawtucket — from Centreville Bank Stadium to new housing and modern schools. Together, these projects will drive economic activity, support job growth, and create new opportunities for our entire state. I’m grateful to our partners for their collaboration.”