METRO Magazine Logo
MenuMENU
SearchSEARCH

San Diego MTS Ridership Up 10% in FY24

During the last fiscal year (July 2023 – June 2024), the transit agency logged 75,663,343 passenger trips, a 10.4% increase over Fiscal Year 2023 (68,511,363).

August 22, 2024
San Diego MTS Ridership Up 10% in FY24

The public transit agency is experiencing an upswing in its ridership, consistently reaching 85% to 90% of pre-pandemic ridership, thanks to agency-wide efforts to attract more riders.

Photo: MTS

2 min to read


The San Diego Metropolitan Transit System (MTS) announced ridership increased more than 10% over the past year as more and more residents opt to use the transit system to get around.

During the last fiscal year (July 2023 – June 2024), the transit agency logged 75,663,343 passenger trips, a 10.4% increase over Fiscal Year 2023 (68,511,363).

Ad Loading...

“We believe the increase in ridership is due to a number of factors,” said MTS CEO Sharon Cooney. “People are working from home less often or not at all, MTS provides a reliable alternative to driving a car, and taking transit is much more affordable than driving. With inflation, rising costs of housing, and strained pocketbooks, residents are looking for any way they can to save money. Taking transit is a great way to do that.”

MTS ridership totals for Fiscal Years 2023 and 2024, broken down by bus service and Trolley service. MTS Access [paratransit] totals are not broken down in the chart above but are included in the total ridership column. Paratransit ridership is 249,662 for 2023 and 314,099 for 2024, a 25.8% increase.

Photo: MTS

More Ridership Milestones

Other ridership milestones for MTS include:

  • Youth ridership increased by 22.7% over the previous year, logging 6,839,876 passenger trips from its more than 113,000 youth riders who use a Youth Opportunity Pass.

  • Thirteen bus routes experienced increases of 20% or higher.

  • Eight bus routes surpassed the million-trip mark.

  • The highest ridership month in Fiscal Year 2024 was October 2023, with 6,929,191 passenger trips.

The agency also shared that in May it experienced a week with an average of 271,000 passengers per day, the highest week on record since the onset of the pandemic.

Snapping Back Post Pandemic

During the pandemic, MTS experienced a steep decline in ridership as hundreds of thousands of San Diegans stayed home.

Ad Loading...

Due to the loss in ridership, and because approximately 25% of MTS’s system operation is supported by fare revenue, the agency is experiencing a multi-million-dollar structural budget deficit.

But now, the public transit agency is experiencing an upswing in its ridership, consistently reaching 85% to 90% of pre-pandemic ridership, thanks to agency-wide efforts to attract more riders.

The efforts include an increase in security presence system-wide and a new Bus Rapid Transit network.

Other factors that contribute to growing ridership are workers returning to the office, students returning to school, housing density, special events, and more.

During the pandemic, MTS experienced a steep decline in ridership as hundreds of thousands of San Diegans stayed home.

Photo: MTS

More Positive Changes on the Way

The agency also plans to continue implementing improvements in the coming years to make transit more reliable and accessible.

Ad Loading...

The improvements include an overnight express bus service between the border and downtown San Diego, increased bus and Trolley frequencies, infrastructure rehabilitation on the Orange Line Trolley, and charging infrastructure for the zero-emissions transition.

The improvements will be funded in part by state funding secured by Senate Bill 125 and implemented once the funds are delivered to MTS.

More Management

Railby StaffFebruary 2, 2026

Chicago Region Transit Ridership Grows in 2025

The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.

Read More →
New Mobilityby StaffJanuary 30, 2026

Chicago's Pace Expands VanGo Mobility Program

The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.

Read More →
A blue and white graphic with text reading "Foothill Gold Line: Design Contract Award & 2026 Board Leadership."
Managementby StaffJanuary 30, 2026

Foothill Gold Line Board Awards Claremont Extension Design Contract to Parsons, Maintains Board Leadership for 2026

Parsons wins the $60M Claremont Extension design contract as the Foothill Gold Line board reaffirms leadership during a pivotal project phase.

Read More →
Ad Loading...
Technologyby StaffJanuary 29, 2026

Houston METRO Introduces RideMETRO Fare System

The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.

Read More →
Managementby StaffJanuary 29, 2026

Valley Metro Sees Strong Ridership Growth in 2025

The agency ranked top five among mid-sized U.S. transit systems, defined as agencies with 15 million to 50 million annual trips.

Read More →
A b2x rewards logo and graphic reading "Read. Learn. Earn."
Managementby StaffJanuary 29, 2026

Bobit Business Media Launches B2X Rewards to Engage Transit Industry Professionals

The new program rewards B2B audience readers for engaging with trusted content and suppliers, earning them points toward events, travel, and more.

Read More →
Ad Loading...
Busby StaffJanuary 29, 2026

Subway Customer Satisfaction Reaches Record High, New York MTA Says

The subway system saw increases across all key metrics, with 62% of subway riders reporting they feel satisfied with the system overall.

Read More →
Busby StaffJanuary 28, 2026

New Orleans RTA Reaches Agreement with ATU

The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.

Read More →
Managementby StaffJanuary 27, 2026

Keolis Retains Virginia Railway Express Contract

The new contract for Keolis and VRE will commence in July 2026, with the potential to expand to 15 years.

Read More →
Ad Loading...
Busby StaffJanuary 27, 2026

California's OCTA Advances 2026 Initiatives Centered on Balance and Sustainability

The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.

Read More →