MTS' spike has been led by the Trolley, which last year posted eight straight months of year-over-year gains (April-November), including a 9% jump in September.
MTS
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MTS' spike has been led by the Trolley, which last year posted eight straight months of year-over-year gains (April-November), including a 9% jump in September.
MTS
Ridership on San Diego’s Metropolitan Transit System (MTS) Trolley and bus network continued its steady climb reaching nearly 1.2 million extra passenger trips in the first six months of Fiscal Year 2020, which began on July 1. The last time MTS saw this level of ridership gains was in FY 2015, when the agency recorded back-to-back years of record ridership.
The spike has been led by the Trolley, which last year posted eight straight months of year-over-year gains (April-November), including a 9% jump in September.
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“The increase in the first three months was encouraging, but you always want to see that sustained in the second quarter. We’ve made that jump,” said Paul Jablonski, MTS CEO.
On the rail side, Trolley ridership increased by 753,435 passenger trips in the first two quarters of the fiscal year. Notable is that Trolley ridership was 9.1% higher in September 2019 compared to the same month in 2018. On the bus side, ridership increased by 461,148 passenger trips in the first six months. Notable to this increase is that MTS buses had a 5% ridership spike in July, the largest year-over-year increase since October 2014.
In the first six months of the fiscal year, (July- December) bus and Trolley ridership combined has grown by 1.2 million compared to the same months in 2018. Going back even further, Trolley ridership has improved in 13 of the past 16 months compared to the same months in previous years.
According to MTS, there are many factors that can lead to ridership gains, including:
MTS completed its Transit Optimization Plan last year, and riders are now realizing the benefits of the $2 million plan that streamlined and added frequency to many routes.
MTS held its second annual Free Ride Day (Oct. 2), and results nearly doubled from the previous year — reporting a 30% spike in ridership. The trend also continued the rest of October with MTS reporting 293,928 more trips than that same month in 2018.
MTS introduced the new discounted $3 day-pass for youth, seniors, and people with disabilities or Medicare. Youth 30-day passes were also reduced $36 to $23.
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While Trolley ridership has led the resurgence, bus ridership has experienced more than 400,000 extra passenger trips over last year.
MTS
While Trolley ridership has led the resurgence, bus ridership has experienced more than 400,000 extra passenger trips over last year. Two major developments MTS said have helped it into the plus column, include:
The South Bay Rapid opened and average weekday ridership on that line is about 1,800 and climbing. The addition of this service from Otay Mesa to downtown, as well as the opening of a modern transit center just north of the Otay Mesa Border Crossing, has caused other routes serving the area to increase as well.
Additionally, MTS increased Rapid Superloop service at the end of January 2019. These routes, serving the University City area and UC San Diego, are showing weekday ridership topping 9,233 trips per weekday — an increase of 2,200 weekday trips over the same period of July-December 2019.
The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.
The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.
The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.
The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.