METRO Magazine Logo
MenuMENU
SearchSEARCH

SEPTA joins federal Confidential Close Call Reporting System

Joins Amtrak, New Jersey Transit, Chicago’s Metra, MBTA/Keolis, Long Island Railroad, Metro North, and Pa.’s Strasburg Railroad as carriers that use the system.

December 14, 2016
SEPTA joins federal Confidential Close Call Reporting System

Adam E. Moreira

2 min to read


Adam E. Moreira

The Southeastern Pennsylvania Transportation Authority (SEPTA), the Brotherhood of Locomotive Engineers and Trainmen (BLET), SMART United Transportation Union-Local 61 (SMART-UTU), and the Federal Railroad Administration (FRA) signed an Implementing Memorandum of Understanding (IMOU) for the Confidential Close Call Reporting System (C3RS).

As a C3RS site, SEPTA's railroad conductors and engineers will be able to anonymously report near misses and unsafe conditions without fear of repercussion. SEPTA joins Amtrak, New Jersey Transit, Chicago’s Metra, MBTA/Keolis, Long Island Railroad, Metro North, and Pa.’s Strasburg Railroad as carriers with C3RS IMOUs.

Ad Loading...

"Building a strong safety culture is a key organizational goal for SEPTA. We are always exploring ways to expand and enhance our programs," said SEPTA GM Jeffrey Knueppel. "As a C3RS site, we will be made aware of situations that we might not have been previously alerted to so that we can take action to prevent accidents and protect our employees and passengers."

Under the C3RS system, SEPTA's engineers and conductors will be able to submit a safety problem or close call online or through U.S. mail to the National Aeronautics and Space Administration (NASA). NASA, acting as an independent third-party federal agency, gathers and analyzes all data for C3RS, removes employees' names and contact information (these are required for the NASA portion of the investigation), and then returns the reports to a peer review team comprised of SEPTA managers, the unions, and FRA for review and action.

"We are looking for conditions or close calls other than accidents or injuries that might not otherwise be reported to the FRA," said SEPTA Assistant GM, System Safety, Scott Sauer. "We are asking employees to report events that we might not otherwise know about, the warning signs and precursors that could lead to major safety risks and accidents."

More Security and Safety

King County Metro's bus depot with Schunk Transit pantograph charging infrastructure.

Biz Briefs: King County Metro Taps Schunk Transit Systems for Charging and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
A TTC railcar vehicle
Security and Safetyby StaffMay 13, 2026

Toronto Introduces Body Cameras for Select Station Staff to Enhance Security

The phased introduction of the cameras for station staff follows the successful rollout of the devices with TTC Special Constables and Provincial Offenses Officers in January 2025.

Read More →
An NJ TRANSIT bus.
Managementby StaffMay 13, 2026

NJ TRANSIT to Expand Cleanliness, Safety, and Accessibility Under New Action Plan

The plan includes investments in cleaner vehicles and upgraded stations, NJT LiveView to provide real-time GPS tracking of train and light rail service, enhanced safety initiatives through a new Real Time Crime Center, and the debut of a redesigned NJ TRANSIT mobile app.

Read More →
Ad Loading...
A bus operator behind the wheel
Security and Safetyby StaffMay 12, 2026

Assaults on Transit Workers Rise, Prompting Calls for Stronger Safety Measures

New research from MTI shows a sharp increase in attacks on public-facing transit employees, with North America accounting for a significant share and bus drivers among the most affected.

Read More →
A Waev Gem vehicle with a ramp deployed.

ABC Teams with Waev, Knorr-Bremse in Boston Top Biz Briefs

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
Denver RTD Police's BRIT team
Security and Safetyby StaffMay 5, 2026

Denver RTD Transit Police launch Bus and Rail Impact Team

BRIT patrols are over and above those already occurring within the district. For example, the agency experienced three copper wire thefts along the G Line in April, followed by others later in the month and in early May.

Read More →
Ad Loading...
transit tracker connectpoint
Sponsoredby Alex RomanMay 1, 2026

Connectpoint Expands Digital Signage Strategy with LED Push

Connectpoint is enhancing its digital signage strategy by integrating LED technology into its services.

Read More →
frontrunner bus
SponsoredMay 1, 2026

ADA Compliant Transit: Easier, More Dignified Travel for Every Passenger

Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.

Read More →
Photo of disaster in neighborhood near a highway
Security and Safetyby Alex RomanApril 30, 2026

How the Motorcoach Industry Supports Disaster Response and National Preparedness

Fred Ferguson, president and CEO of the American Bus Association (ABA), discussed how the industry prepares for emergencies, the growing recognition of motorcoaches as critical infrastructure, and steps operators can take to strengthen disaster readiness.

Read More →
Ad Loading...
DART light rail and transit bus.
Security and Safetyby StaffApril 29, 2026

Dallas Area Rapid Transit Strengthens Safety with Expanded Security Presence

The approved contract modification will increase funding for transit security officer services to a total not-to-exceed amount of $32.1 million, ensuring a continued and visible security presence across DART’s buses, trains, stations, and facilities.

Read More →