VANCOUVER, B.C. — Ian Jarvis is out as CEO of TransLink as the transit authority makes an effort to “restore public confidence,” Business in Vancouver reported.

“The Board of Directors is listening to customers and the public regarding the need for change and has taken action,” said TransLink board chair Marcella Szel in a release.

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“The person selected as the permanent CEO will be responsible for meeting the challenges of a growing region that expects to see one million new residents in the next 30 years. Either there will be major new investments to implement or there will be the challenge of underfunding. Regardless, TransLink must restore public confidence, and new leadership is the first step.”

TransLink has recently come under fire after two lengthy SkyTrain breakdowns occurred this summer. It has also had problems with the rollout of its Compass card program, according to the report.

Effective immedialy, Doug Allen, who has an extensive background in the public and private sectors in British Columbia, will be TransLink interim CEO. He most recently served as president/CEO of InTransit BC, the company that built and operates the Canada Line. Allen is not a candidate for permanent CEO and will work directly with the Board of Directors in recruiting and selecting his successor.

“During this transition period, Mr. Allen will provide excellent leadership on all priorities, including meeting aggressive targets on the Compass program, implementing recommendations from the independent review of the SkyTrain outages, and moving forward on actions to improve safety and service for our customers,” said Szel.

Jarvis will become an advisor to the Board of Directors until the conclusion of his contract in June 2016.

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