Transit industry leader Paul Comfort has been promoted to the position of Chief Customer Officer (CCO)/Sr. VP at Trapeze Group Americas.

For the past three years, Comfort has served as VP, business development, for Trapeze, helping the company to solidify and expand connections and collaboration with transit industry leaders. He has been instrumental in showcasing the human side of public transit, and the challenges and passions that make up this industry, as evidenced in his conversations with top transit executives. During his tenure with Trapeze, Comfort has launched the award-winning global podcast — Transit Unplugged — hosted numerous CEO roundtables and webinars, including Trapeze’s ThinkTransit Executive Summits, visited with scores of Trapeze and TripSpark clients, and spoken at over 100 conferences and events worldwide.

Comfort will continue to speak at industry conferences and serve as the Trapeze Group Americas representative at transit industry associations. He will ensure that agency and railroad trends and challenges are communicated throughout the Trapeze organization, while continuing to work closely with the sales, marketing, and product development teams, and ensure connections between business leaders.

Comfort is an attorney and the former CEO of the Maryland MTA. He has written two #1 best-selling books on public transportation and serves as Executive Director for the North American Transit Alliance.