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Last year, WMATA faced catastrophic cuts to service as it faced an unprecedented $750 million budget gap because of record inflation, more people working from home, and exhausting the last of the federal COVID relief funds for transit.
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The planned partnership builds on recent coordination related to WMATA's FY 2025 financial challenges. It also provides an opportunity for the region to act with urgency to fully address complex, long-term transit needs.
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As ridership grows, the agency will continue to incorporate innovative ways to serve customers throughout the region and keep them safe on their journey.
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Nearly one-half of Metrobus customers saw buses arrive every 12 minutes or less, and more than half of rail customers saw trains arrive every six minutes or less, on average.
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The multi-week event is the first time WMATA has hosted the public to see a mock-up of its newest trains on the National Mall since the first 1000-series train cars in 1968.
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As part of the initiative, customers will see special police officers walking trains and buses to provide a sense of security and address illegal activity in real time.
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The $4.5 billion capital and operating budget proposal provides a worst-case scenario; however, WMATA’s funding partners are currently working through legislation that may reduce some of the most detrimental fare and service changes proposed.
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Planned closures are scheduled between summer 2024 and summer 2026, with additional construction planned over the winter holidays.
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MetroPulse, launched last summer, gives customers real-time information on bus and train locations, frequency, schedule adherence, and service advisories to help customers make informed decisions about their travel.
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The portal now includes a combined look at rail and bus ridership, adds no-tap rail ridership to the rail dashboard to track the effectiveness of anti-fare evasion efforts, and provides a more complete picture of total ridership.
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