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The agency's awarded Spare a $4.5 million contract to overhaul the nearly 25-year-old East Bay Paratransit system’s operating platform.
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Applications can be submitted either by the operation or the solutions provider and is open to bus operations, ranging from public transit to motorcoach and paratransit to shuttle services. It is also open to passenger rail operators and their supplier partners.
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The pilot, which includes 15 Ford electric vans and costs approximately $3 million, will begin making trips throughout the five boroughs today.
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The state-of-the-art vehicles from New England Wheels, which were purchased from Tesco, feature updated technology, including a kneeling suspension system and a new ramping system.
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The MTA recently abandoned the industry standard of a 30-minute on time window and adopted the more customer friendly 20 minutes. Even with the smaller window, on-time performance consistently exceeded 90%.
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The agency and supplier successfully launched phase one of SEPTA OnDemand within an unprecedented 4.5 month timeframe.
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Transit agencies are continuing to invest in upgrading their paratransit services. The results are showing, but what does the future of paratransit look like?
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The $2.6 billion combined operating budgets for both conventional and Wheel-Trans paratransit services and represents a 7.5% increase over the approved 2023 budget.
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The same-day option will be offered to Redi-Wheels ADA-eligible customers on a space-available basis with no limits on the number of trips a passenger can request.
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At about 67 days in, Ballentine and Spare’s VP, Customers, Quinn Kliman, joined METRO’s Executive Editor Alex Roman for a webinar that included an extensive Ask Me Anything (AMA) to discuss the partnership and answer questions from industry peers.
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