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Transit agencies are continuing to invest in upgrading their paratransit services. The results are showing, but what does the future of paratransit look like?
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The $2.6 billion combined operating budgets for both conventional and Wheel-Trans paratransit services and represents a 7.5% increase over the approved 2023 budget.
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The same-day option will be offered to Redi-Wheels ADA-eligible customers on a space-available basis with no limits on the number of trips a passenger can request.
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At about 67 days in, Ballentine and Spare’s VP, Customers, Quinn Kliman, joined METRO’s Executive Editor Alex Roman for a webinar that included an extensive Ask Me Anything (AMA) to discuss the partnership and answer questions from industry peers.
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Riders now enjoy real-time notifications about their upcoming journeys, allowing them to plan effectively and stay informed.
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Leann M. Caver will be directly responsible for the authority’s operating divisions including Fixed Route, Paratransit, and “The Current” On-Demand service.
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William Spraul has more than 35 years of transit operations management experience specializing in fixed-route transportation, maintenance, and paratransit in both the private and public sectors.
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The service expansion became effective July 1, 2023.
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The project, made possible by Rebuild Illinois funding, will transform a critical hub for paratransit with new assets that promote accessibility, expand capacity, and enhance comfort and aesthetics for people with disabilities and other commuters.
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Without an increase in funding, Metro would be forced to make drastic cuts to rail, bus, and paratransit services across the region.
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