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The upgrade has positioned the agency to achieve hoped-for improvements in productivity and customer service while also establishing a reliable foundation for monitoring vehicle efficiencies.
Read More →MetroAccess has stopped seeing double-digit percentages of ridership growth after increasing fares and tightening eligibility requirements. Some say the policy changes are too restrictive and are hurting riders.
Read More →Staten Island-based Access-A-Ride customers' issues include being stranded at their destinations and difficulty in scheduling with the customer service department. The service recently implemented a number of cost-cutting measures.
Read More →Orange Elderly Services selected the company to provide contracted transportation services for the Senior Mobility Program in the City of Orange, Calif. Operations began in July.
Read More →Over the next two years, the transit agency expects to deploy nine new CNG fixed-route 32-passenger buses and 17 CNG paratransit buses as replacements for 50 percent of the diesel models in its fleet.
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What’s new? Not much. Ridership is still high, and funding is still vanishing. Many providers are still looking to technology to cope and some are including new types of vehicles in their fleets. Travel training, which appears to be growing in popularity, may be a partial solution.
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Increasing cutbacks in fixed-route systems has placed a strain on both paratransit operations and people with disabilities who rely on public bus and rail systems to get to work, social activities and other places.
Read More →The Toledo Area Regional Transit Authority will use the “State of Good Repair” grant to replace 38 of its paratransit vehicles. The agency’s paratransit program has been the fastest growing part of the system, with ridership increases in each of the past 15 years.
Read More →The company now operates a total of 189 paratransit vehicles in the state of Pennsylvania. All are equipped with DriveCam fleet monitoring capabilities to ensure the highest level of safety and service.
Read More →Cobb County commissioners approved the elimination of three Cobb Community Transit bus routes and associated paratransit lines to help fill a $27 million budget gap. The cuts will likely affect 463 paratransit riders.
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