Customers Making The Move To Smart Cards

Employee education and customer outreach play key roles for agencies in Boston, Atlanta and Los Angeles — all three in the final project stages — transitioning patrons to smart cards.

What to Consider Before Equipping Your System With Wi-Fi

In addition to costs and funding options, transit systems should research service providers and their coverage capabilities, as well as which customer demographic to focus their efforts on before jumping on the wireless bandwagon.

Transit Market Primed For Growth In Rail Services

Railcar refurbishing, as well as outsourced maintenance and operations, is picking up momentum as public agencies put a premium on cost efficiency and convenience.

What Does the Future Hold for Rail Transit Public-Private Partnerships?

With increasingly fierce competition for a limited pool of government funding for transportation projects, transit agencies are turning to the private sector for outsourcing, innovative contracting and financing, to see rail projects realized.

Extreme makeover?

Being pleasing to the eye is only part of the struggle for agencies trying to boost ridership.

Recruiters Help Transit Fill Top Spots

Finding the best match for your top-tier executive position is not easy. METRO spoke to some of the best recruiters in the industry to find out how to make the process as effective as possible.

Developing Effective Transit Boards

While assembling a diverse group of individuals with a variety of skill sets is essential, educating members on the workings of the transit agency is also beneficial in developing a board that will help the agency meet customers' needs.

Five Years Later: Securing Public Transit Post 9/11

Combined with recent attacks abroad, the events of 9/11 have forced many transit agencies to adjust the ways they protect their system. CCTV systems, bomb-sniffing dogs and agency-wide training programs are part of their solutions.

METRO Briefs

3 agencies release first RFP under FTA pilot project

Agencies use Implicit’s PurchasePooling software solution.