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Earlier this year, Gov. Charlie Baker announced an $83 million plan to prevent the same problems the system experienced last winter. The T’s winter plan on the subway includes the installation of snow plows on Red and Orange Line trains and new third rail on the Red Line.
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Keolis selected HASTUS-Rail after receiving on-site demonstrations of the software handling various scenarios that showed significant efficiency gains, cost savings and flexibility to adapt to Keolis’ operations, including compliance with the FRA’s hours of service regulations, according to the company.
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Fifty four newly recruited conductors and assistant conductors to assist with passenger safety and comfort, on-time performance and fare collection.
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Areas of focus include on-time performance (OTP), staffing, operations, equipment maintenance, customer service, fare collection, and winter weather resiliency plans.
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The contract, which also includes providing maintenance for the trains, is valued up to $21 million for the first year.
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The agreement, which covers drivers and mechanics, runs through July 6, 2017 and provides employees with increases in both wages and benefits.
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Under Steve Townsend's leadership, Keolis has successfully expanded into the commuter rail and transit markets in the U.S., winning contracts to operate the Virginia Railway Express and the Massachusetts Bay Transportation Authority commuter rail system.
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Close calls are safety-related issues or concerns, which could be anything from a passenger car door that opened on the wrong side of a train to a distracted conductor who was almost struck by a car being coupled in a rail yard.
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Four executives explain how they work to balance the reality of limited transit budgets with increasing customer service requirements and adapting to growing paratransit service demand.
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The C3RS program is the first of its kind in Massachusetts, and Keolis officials say it will enhance their efforts to further strengthen the commuter rail system’s safety culture. Keolis officials said the system will enable them to collect data about close calls that may not be reported, identify safety hazards and take corrective actions before an accident or incident occurs
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