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The agreement, which covers drivers and mechanics, runs through July 6, 2017 and provides employees with increases in both wages and benefits.
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Under Steve Townsend's leadership, Keolis has successfully expanded into the commuter rail and transit markets in the U.S., winning contracts to operate the Virginia Railway Express and the Massachusetts Bay Transportation Authority commuter rail system.
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Close calls are safety-related issues or concerns, which could be anything from a passenger car door that opened on the wrong side of a train to a distracted conductor who was almost struck by a car being coupled in a rail yard.
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Four executives explain how they work to balance the reality of limited transit budgets with increasing customer service requirements and adapting to growing paratransit service demand.
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The C3RS program is the first of its kind in Massachusetts, and Keolis officials say it will enhance their efforts to further strengthen the commuter rail system’s safety culture. Keolis officials said the system will enable them to collect data about close calls that may not be reported, identify safety hazards and take corrective actions before an accident or incident occurs
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Michael D. Griffus is the former chief executive of Keolis Transit America, a Los Angeles-based company that manages transit and rail operations across North America, while Susan Dreier is currently serving as chief operating officer at Ore.’s Salem-Keizer Transit.
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The internal campaign, "We can do this!" along with the March 30 date the company has set for the system to be back up to full service levels, kicked off earlier this month and includes buttons, posters and other items.
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Keolis GM Gerald Francis expects system to by operating at 92% capacity in the next two weeks, with the goal still set to be fully operational by the end of March.
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Milestones include the completion of snow and ice removal from all platforms and critical rail switches system-wide, as well as the addition of supplemental trains, doubledecker and standard passenger cars to increase capacity and combat overcrowding.
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Moovit is setting a new standard for consumer access to real-time local transit directions through a combination of its free smartphone app and a hyper-engaged community. The company, which recently opened its international headquarters in San Francisco, has already doubled its user community in the last six months.
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