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Metro Micro, the agency’s new ride-hailing service that offers shared rides operated by Metro employees in partnership with RideCo. Inc., will begin operating services in the Compton/Artesia, El Monte, and North Hollywood/Burbank service zones beginning Jan. 25.
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The technology behind this service will allow riders to plan entire trips — both Metro Micro and their bus or train ride — in real-time using a single mobile app, internet browser, or Metro’s call center.
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The Metro Regional Connector Project extends from the Metro L Line (Gold) Little Tokyo/Arts District Station to the 7th Street/Metro Center Station in downtown Los Angeles.
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The new program, called Metro Micro, will provide Metro-operated on-demand shared ride service using vehicles that hold up to 10 passengers.
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The $3.995-million project will improve the customer experience and the safety of riders with bus shelters, a bikeshare station, and innovative sustainability features.
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Moving Beyond Sustainability outlines a comprehensive sustainability strategy for the next decade to make Metro facilities greener, reduce air pollution and trash from construction and reduce smog and greenhouse gases across L.A. County.
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The $700,000 grant will be used to develop a $1.3 million Travel Rewards Research Pilot Project.
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Under the contract, the company will upgrade and maintain the camera systems and host the back-office solution for violations processing, customer service, and court support.
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The partnership is expected to save the agency $240,000 per year in app maintenance and development costs.
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Survey finds a perceived lack of safety and convenience are dissuading people from using public transportation.
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