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The new schedules enable the agency to dynamically add scheduled service to align with the growing rail operator workforce throughout the spring and summer.
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As ridership grows, the agency will continue to incorporate innovative ways to serve customers throughout the region and keep them safe on their journey.
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Metro’s February bus and rail ridership combined was at 80.8% of its February 2019 pre-pandemic level. Average weekend ridership in February was 97.2% of pre-pandemic (February 2019) levels and average February weekday ridership was 73.8% of its February 2019 pre-pandemic level.
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The changes to the bus schedules will be implemented as part of the agency’s scheduling process, whereby bus employees are able to “pick” their work assignments at designated times throughout the year.
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Thought leader and 21-time best-selling author Seth Godin recently shared in his daily blog a sentence that captured our attention “more and better aren't the same…" Indeed, and the space between more and better is the state of the public transit industry’s crossroad.
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It is the first time the average weekday ridership was over 14,000 in any month since February 2020, exactly four years ago, when Tri-Rail ridership was regularly at 15,000 daily rides.
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Nearly one-half of Metrobus customers saw buses arrive every 12 minutes or less, and more than half of rail customers saw trains arrive every six minutes or less, on average.
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Through the studio, the agency kicks off a long-term effort to partner with private sector entities to explore leading-edge ideas to improve system safety, develop a new solution for asset management, and expand real-time info.
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VIA attributed the increase in ridership primarily to its frequency on key routes. The agency's ridership data confirm that there is a correlation between bus frequency and ridership.
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The MTA recently abandoned the industry standard of a 30-minute on time window and adopted the more customer friendly 20 minutes. Even with the smaller window, on-time performance consistently exceeded 90%.
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