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At the recent APTA TRANSform & EXPO, INIT hosted two unique roundtables in their booth that featured public transit officials discussing how they were able to increase equity, inclusion, and innovation through revamping their fare collection programs.
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The Pinellas Suncoast Transit Authority is full speed ahead on multiple projects and initiatives. The agency that serves Pinellas County outlines its keys to successfully expanding its BRT line, launching contactless payments, and using artificial intelligence.
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Riders can use credit or debit cards and digital cards in their mobile wallets to pay for bus fares.
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Umo will bring a host of features, including account-based ticketing, contactless payment options, and fare capping to transit riders in the Mid-Willamete Valley.
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Cubic Transportation Systems, along with three other partners, upgraded more than 5,000 Compass Readers throughout TransLink’s system to make transit payments more convenient.
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With Umo, CATS riders can plan multi-modal journeys, make contactless payments, receive real-time travel information, and earn rewards through fare capping.
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When a transit agency offers fare capping and allows customers to pay as they go with their own contactless card or smart device — also called open loop payments — the benefits can multiply.
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Modeshift designed and implemented the new system, which includes contactless payment options and trip planning tools for riders.
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This move puts TransLink on pace to be the first transit agency in Canada to fully integrate Interac Debit contactless payments across a regional transit system.
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The company surveyed 9,000 adults in nine countries.
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