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The collaboration provides cutting-edge paratransit technology and services to customers of one of the largest transit systems in the U.S., enhancing accessibility in customer-facing software and communications, efficiency, and the experience for individuals with disabilities who rely on paratransit services.
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Check out the latest news and information from New York, Boston, and more.
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With issues caused by the COVID pandemic now in the rearview mirror, the agency is focused on growing its ridership and goal to go 100% zero emissions.
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Now in its 10th year, the Innovative Solutions Awards honors bus and rail operations and their supplier partners who have implemented initiatives that helped them increase safety, improve customer satisfaction, and more.
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May Mobility's autonomous vehicles are scheduled to be integrated into SouthWest Transit's transportation ecosystem in the fall of this year, providing the public with an additional on-demand option for reliable transportation.
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Addressing a common preference for booking with an agent rather than using a digital app, AI Voice allows riders to have intuitive, accessible, and engaging conversations without needing to wait for a human agent.
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The initiative marks a focused effort to incorporate advanced technology into Transit Plus’s operations. This will improve service accessibility, efficiency, and reliability for users, according to Spare.
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The agency's awarded Spare a $4.5 million contract to overhaul the nearly 25-year-old East Bay Paratransit system’s operating platform.
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At about 67 days in, Ballentine and Spare’s VP, Customers, Quinn Kliman, joined METRO’s Executive Editor Alex Roman for a webinar that included an extensive Ask Me Anything (AMA) to discuss the partnership and answer questions from industry peers.
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METRO’s Executive Editor Alex Roman spoke to Spare CEO/Co-Founder Kristoffer Vik Hansen and Chad Ballentine, VP, demand response & innovative mobility, at Capital Metro about the new partnership and more.
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