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Starting next week, HandyDART will also extend its hours to 2 a.m., improving service availability for customers and aligning more closely with SkyTrain operating hours.
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Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.
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The new tools provide customers with better flexibility in scheduling trips, updating some account information, adding funds to their accounts, and tracking their trips — all features that customers have requested, said MBTA officials.
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Now recognized with METRO’s Innovative Solutions Awards for Technology and On-Demand Transportation, respectively, Auburn Transit and GCTD are demonstrating to the industry how artificial intelligence and flexible, rider-centric transit systems can not only address existing problems but also lay the foundation for the future of mobility.
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With Spare AI Voice, riders using PSTA’s Access and Mobility on Demand services will be able to book rides, check trip status, or cancel reservations without waiting on hold.
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This year’s award winners helped improve efficiency by replacing outdated systems, create better mobility options for passengers, and much more.
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The feature is live in several cities and will be available to more Spare customers in the coming weeks.
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CATS Micro is an on-demand, shared-ride service that gets passengers where they need to go, for the same fare as a local bus or rail trip.
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The collaboration provides cutting-edge paratransit technology and services to customers of one of the largest transit systems in the U.S., enhancing accessibility in customer-facing software and communications, efficiency, and the experience for individuals with disabilities who rely on paratransit services.
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Check out the latest news and information from New York, Boston, and more.
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