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As CEO, Hendricks is responsible for all the company’s activities and operations in the U.S., which includes contracts for bus, paratransit, and rail in more than 200 cities and communities.
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Daily ridership is now at 50% of TTC’s pre-pandemic levels and customer trips are more evenly spread throughout the day.
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Funding will go toward major investments in railcars, locomotives, bridges, and stations.
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While cost-conscious consumers are often looking for the best value, there are other factors they should weigh, including the quality of the service they are paying for, safety, and customer service. Effectively learning to sell those finer points to potential customers can greatly impact your bottom line.
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