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Last fall, complaints about busy reservation lines and late van pick-ups spiked when a new reservation system began operation.
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There have been great gains in best practices in the areas of eligibility, telephone hold time, on-time performance, no-show policies, and origin-to-destination service, but they are often not implemented, according to the newly released National Council on Disability report.
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Karen Brown, a disabled 63-year-old returning student who suffers from lupus, said she must suffer through all types of weather to get to campus via public transportation because she cannot afford the high price of accessible parking spaces on campus.
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Recently worked in Dallas for URS Corp. serving as its transit group manager. He will work to get the agency off the ground in fiscal year 2016, which begins in less than two months, working with a budget he had no say in.
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Minnesota Valley Transit Authority; Jacksonville Transportation Authority and Southwest Ohio Regional Transit Authority were among the agencies recognized during the Bus & Paratransit Conference held in Fort Worth, Texas.
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Phil Washington, who most recently led Denver's Regional Transportation District, signed a four-year contract with the agency, which is in the middle of a multibillion-dollar rail-building boom, according to the report.
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Beverly Scott addresses several issues impacting the agency and public transportation in general during the interview, including criticism of excessive absenteeism and capital spending.
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A look at some of the buses on display at the APTA Bus & Paratransit Bus Showcase held in Fort Worth, Texas in May.
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The event, held in conjunction with APTA's 2015 Bus & Paratransit Conference, recognized Catholic Charities Fort Worth for its dedication to providing service to those in need, according to the company.
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FTA Acting Administrator Therese McMillan highlighted a few programs that have been created to help fill the needs of the industry, including the FTA’s Ladders of Opportunity initiative, which made available $100 million in grants for transit agencies to modernize and expand transit bus service specifically for the purpose of connecting disadvantaged and low-income individuals, veterans, seniors, youths, and others with local workforce training, employment centers, healthcare and other vital services.
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