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Transit Dispatchesby Heather RedfernJanuary 16, 2013

SEPTA beefs up its ‘social’ assets

In this age of smartphones, tablets, Twitter, Facebook and other social media, rapid transit has taken on a new meaning. Passengers not only want to get to their destinations fast, they want information about their trips in an instant. To answer customers’ demands of immediacy, transportation organizations across the country have taken to using a variety of methods to disseminate details as quickly as possible.

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ArticlesJanuary 8, 2013

Transit Systems Find Creative Ways to Generate Revenue

Agencies are looking beyond conventional ads and tapping new technology, such as virtual grocery stores, regenerative braking and Groupon, to bring in more funds.

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Transit Dispatchesby Heather RedfernDecember 12, 2012

Community involvement: Not just for the holiday season

As public service institutions, transit organizations’ involvement in their communities should extend beyond bus routes and train stations. SEPTA demonstrates good citizenship collectively as an organization and through its employees’ individual community service activities.

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Transit Dispatchesby Heather RedfernNovember 14, 2012

Putting a different spin on transit ads

In a time of dwindling government funding, selling ads is an important revenue generator for transit authorities. But the advertising can be more than simply placing a car card on a bus or putting up a poster at a station — creativity can produce an “experience” for customers.

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Newsby StaffNovember 13, 2012

SEPTA unveils ‘energy action plan’

Builds on existing energy-saving initiatives already implemented through the agency's Sustainability Program. Measures designed to save the agency more than $2 million a year include switching to daytime cleaning; installing a wayside energy storage device and generating revenue by selling the stored power; and installing a propulsion control system on the Broad Street Line.

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Newsby StaffNovember 2, 2012

SEPTA tapping riders for Instagram submissions

Encouraging riders, using the Instagram photo application, to take photos of SEPTA during their daily use of the system and caption the photo with what riding SEPTA means to them, along with the hash tag #iseptaphilly. Photos are aggregated into a live photo stream on www.iSEPTAPhilly.com.

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Newsby StaffNovember 1, 2012

SEPTA defends shutdowns for Hurricane

Agency needed to shut down the service temporarily because of public safety concerns as well as for the safety of its employees, GM said.

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Newsby StaffOctober 30, 2012

After Hurricane, transit still suspended, working to restore service

All agencies, including N.Y. MTA, NJ Transit, SEPTA, MBTA and Maryland MTA, are working to restore service as quickly as possible, but forecast delays, and some have suspended services for the rest of the day.

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Newsby StaffOctober 24, 2012

SEPTA lacks funds to replace aging rail fleet

Although ridership is at a 23-year high, SEPTA's budget is at a 15-year low, so it cannot replace the 231 Silverliner IVs which are 36 to 38 years old.

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Transit Dispatchesby Heather RedfernOctober 17, 2012

The camera doesn’t lie

“If you commit a crime on SEPTA, you will be caught.” Those were the words of SEPTA Police Chief Thomas Nestel when video surveillance footage of a suspect wanted for a robbery and shooting at the North Philadelphia Broad Street Line station was released to local media.

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