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Heather Redfern

Public Information Manager, SEPTA

High school intern today…transportation employee tomorrow?

Internship programs that provide real-world learning and hands-on training can be beneficial employment recruitment tools for the organizations that extend them and the participating students.

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Transit Dispatches•by Heather Redfern•March 26, 2019

'Going to School' to Cultivate the Next Generation of Transit Employees

To help mitigate the effects of a potential workforce shortage, SEPTA is taking its recruitment efforts to the next generation, reaching out to students about careers in transportation.

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Transit Dispatches•by Heather Redfern•January 16, 2019

SEPTA bids farewell to retiring locomotives, welcomes the new

When 2018 came to a close, SEPTA did more than say goodbye to the old year, the agency also bid farewell to its AEM-7 locomotives.

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Safety Corner•by Heather Redfern•October 10, 2018

Bringing Life-Saving CPR Training to Transit Stations

There’s a lot to do to pass time waiting at the station for a train — read…listen to music…learn how to save a life? Yes, in the minutes it takes for a train to arrive, a person can learn Hands-Only CPR.

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Transit Dispatches•by Heather Redfern•July 25, 2018

A Creative Approach to Establishing a Transit System's Safety Culture

Safety must be the top priority of all transportation organizations. Establishing an environment in which everyone — employees and the public — makes safety their first thought before performing any task requires creativity.

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Transit Dispatches•by Heather Redfern•June 12, 2018

Transit Investment Feeds Economic Boom, Resulting in New Funding Needs

Investment in mass transit leads to many rewards — for the region served by a transportation authority; for the passengers who use transit to get to work, school, appointments, shopping and recreational destinations; and for communities located near transportation stations and hubs.

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Transit Dispatches•by Heather Redfern•April 17, 2018

Transit Facility Center Gives Help, Hope to Those 'With Nowhere to Go'

Transit facilities — train stations, bus depots and transportation centers — are often the shelter of choice for people experiencing homelessness, especially when weather conditions make it too dangerous to stay outside.

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Transit Dispatches•by Heather Redfern•February 28, 2018

How to Host a 'Super' Travel Day on Transit for Fans

As one of the biggest cities in the country, Philadelphia is often selected to host events that attract national and international audiences, most recently the 2013 U.S. Open Championship, the 2015 World Meeting of Families and papal visit by Pope Francis, the 2016 Democratic National Convention, and the 2017 NFL Draft. But until February 7, 2018, the city had never hosted a Super Bowl champions parade.

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Transit Dispatches•by Heather Redfern•December 12, 2017

Enhancing Bus Service With a More ‘Direct’ Way to Travel

As part of an initiative to improve bus travel for riders in Philadelphia, SEPTA and the City’s Office of Transportation and Infrastructure have partnered on the Greater Philadelphia region’s first direct bus route, the “Boulevard Direct.”

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Transit Dispatches•by Heather Redfern•October 25, 2017

Practice is Key for Incident Response on Rail Systems

Working in subway tunnels is difficult under any circumstances and when you have to maneuver around an electrified third rail in an environment with less lighting, the task is even more daunting. Now imagine what it is like during an emergency...

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