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Newsby StaffSeptember 14, 2016

FRA awards $25M in grants to upgrade safety railroad crossings, stations

Received 40 eligible applications requesting $67.5 million, nearly three times the $25 million that Congress provided in the 2016 Consolidated Appropriations Act that funds DOT.

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Newsby StaffMarch 8, 2016

D.C. Metro chief presents agenda for 'critical change at all levels'

Some of those actions are already underway — including increased police patrols, installing new radio systems and cell phone cabling in tunnels, changes to rail car parts inventory, and the accelerated delivery of 7000-series trains.

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Newsby StaffApril 30, 2014

Sound Transit, WSDOT partner for Amtrak service improvements

Sound Transit will manage construction activities that enable WSDOT to improve speed and reliability by moving Amtrak service through Pierce County to a more direct and less congested track that Sound Transit owns near I-5 rather than along the Puget Sound shoreline.

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Newsby StaffOctober 2, 2012

SEPTA awarded for customer service, green initiatives

Was presented with APTA’s 2012 “Outstanding Public Transportation System” award for its efforts to enhance service, efficiencies and overall effectiveness.

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Articlesby Nicole SchlosserAugust 17, 2012

Paratransit Survey: Customer Service a Growing Concern

Survey showed demand down slightly from last year, but still high, with nearly two-thirds seeing an increase. More operators reported customer expectations and behavior as hurdles to providing good service. Scheduling software comes in handy and travel training saw a slight bump.

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Newsby StaffJune 12, 2012

D.C. Metro unveils customer service plan

The plan was developed through extensive customer research, including surveys and focus groups of regular commuters, occasional riders and visitors to the Capital region.

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ArticlesMay 17, 2012

Five Questions: IndyGo President/CEO Michael Terry

IndyGo president/CEO joined the agency in August 2003 as director, business development, responsible for marketing, communications, government and community relations, and planning and growth strategies.

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Newsby StaffJanuary 3, 2011

Service expansion, ridership growth fuel BC Transit success

Through innovative planning and customer service initiatives, BC Transit delivered a five-fold increase in service, expanded its fleet to 300 buses, operated 24 hours a day and served over 1.5 million customers in the Sea to Sky region during the 2010 Olympic Winter Games.

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Newsby StaffAugust 10, 2009

MTA releases key reports for public comment

Public input will be incorporated into a revised plan that will be formally presented to the MTA Board in September, before being submitted for final approval in Albany in October, as required by law. The MTA hopes to gain approval of the final plan by January 1, 2010, the effective date of the new five-year

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Newsby StaffApril 3, 2009

GO Transit announces Federal, Provincial funding

The funding is part of the $500 million pledged for GO Transit by both levels of government in February this year.

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