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In October, more than 96% of trips were picked up within 30 minutes of the promised time, and more than 90% of trips were within 20 minutes. Seventy-five percent of Access-A-Ride vehicles arrived within 10 minutes of the scheduled pickup time.
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The program promotes sustainable travel and aims to reduce dependence on personal vehicles, particularly in communities that are already well-served by public transit.
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The data indicate a steady recovery, following 30 consecutive months of year-over-year ridership growth through May 2025.
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On Wednesday, October 22, 4.52 million customers rode the subway, and on Thursday, October 23, that figure was 4.55 million riders.
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The three budget scenarios being presented maintain, build upon, or reverse the successes achieved so far in 2025, and each calls for a modest fare increase, as requested by the Regional Transportation Authority, to provide additional revenue with minimal impact on ridership, as anticipated.
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Powered by the new Drive Less RI app, the challenge encourages Rhode Islanders to walk, bike, carpool, vanpool, or take transit, and get rewarded for trips logged in the app.
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The agency reported that customers took 264 million trips, a 9% increase over FY24 and 16% above budget projections, generating $462 million in passenger revenue.
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A year after electrification, Caltrain delivers faster commutes and record-breaking ridership growth.
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The agency's new post-pandemic subway ridership record set a new 7-day high of 26.8 million riders.
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As Caltrain approaches the first anniversary of the launch of electric service, the agency continues to show strong ridership growth.
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