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The Chicago Transit Board also approved a $2.7 billion five-year capital budget for 2018-2022, continuing more than $8 billion of historic transit investment completed, begun or announced by Mayor Rahm Emanuel since 2011.
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The ground-breaking development constitutes a history-making milestone for TriMet, moovel, the provider of the Hop Fastpass mobile app, and INIT Innovations in Transportation Inc.
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Recommendations were designed to improve privacy protections and provide greater clarity to the public about how and when it will provide cardholders’ data to officers.
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Delerrok Inc. will manage most of the customer service information and payments, but payments can be made at the travel center to “reload” the fare cards.
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Upon adoption, the fare increase will generate $23 million for CTA operations, while the capital budget includes a new revenue stream from ride-hailing fees that will pay for projects that improve CTA infrastructure and service.
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Known as AFC 2.0, the new system has a total program value, for capital and operating costs, of approximately $723 million, which includes operating costs through 2031.
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A company study found that transit agencies spend an average of 14.5 cents of every physical dollar collected, compared to only 4.2 cents for every digital dollar.
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The validator delivers fast and reliable scanning of 2D barcode tickets displayed on a smartphone screen, along with smartcard and EMV-based contactless cards.
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The new account-based system will allow customers a variety of convenient self-service options to manage their account, including via the web and on mobile devices.
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Users will be able to browse fare types, make payments, and receive mobile tickets — all within the same app they already use for real-time information and multimodal journey planning.
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