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The Regional Transportation Authority, Chicago Transit Authority, Metra and Pace join the more than 56 million Americans with disabilities in celebrating the 25th anniversary of the Americans with Disabilities Act.
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The new contract, which begins July 1, enables city of Independence riders with disabilities who depend on paratransit services would only need to make one phone call to get transportation.
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Models coming on the market or in development can climb stairs, turn tight corners, make their way over trails, and are lighter and easier to maneuver than earlier generations.
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Each Phoenix vehicle, manufactured by Coach & Equipment Mfg. Corp., is wheelchair accessible, featuring a side-entry lift near the front of the bus with double leaf lift doors.
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The system, which was previously operated by separate human service programs, has been plagued by problems since the Westmoreland County Transit Authority took over its operation two years ago.
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Last fall, complaints about busy reservation lines and late van pick-ups spiked when a new reservation system began operation.
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There have been great gains in best practices in the areas of eligibility, telephone hold time, on-time performance, no-show policies, and origin-to-destination service, but they are often not implemented, according to the newly released National Council on Disability report.
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Service users are routinely picked up and dropped off late for critical medical appointments, and are often put on hold for long periods of time by MTA's Mobility/Paratransit Service, the lawsuit says.
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The Westmoreland County Transit Authority's $600,000 state grant will be used to buy the seven-seat minibuses that can hold up to two wheelchairs. The vehicles will be given to private transportation companies that serve as contractors for the paratransit system.
Read More →The Non-Emergent Medical Transportation contracts are for the Oregon Health Authority’s Tri County MedLink and the Illinois Department of Healthcare and Family Services Managed Care Network's Family Health Network.
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