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This year's event marks the final Marketplace for President/CEO Peter Pantuso. Here's a look at the coaches on the show floor, as well as scenes from METRO's Innovative Operator of the Year Award presentation.
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Trisha Fridrich, VP, business development and marketing, was on hand to accept the award during the ABA's Operator Breakfast at Marketplace in Nashville.
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The association's search committee tapped Heidrick & Struggles, one of the nation’s leading executive search firms, to conduct the search through their Washington, D.C. office.
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Although his departure date as president and CEO is set for September 2024, Pantuso explains there is too much to do to start “counting down the days,” including continuing to help operators get back on their feet post-COVID and preparing for his final Marketplace, which will be held in Nashville.
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We are looking for operators who stand above and beyond both in their service area as well as the industry.
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With the industry amid a transformation, chronic driver shortages and the impending closure of Greyhound Bus stations in major U.S. cities may pose as roadblocks to the sector’s recovery.
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Based on the American Bus Association Foundation survey, ABA members reported a shortage of as many as 7,300 drivers.
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During his tenure, ABA’s membership nearly tripled in size and its annual convention, ABA’s Marketplace, grew to be the leading domestic packaged travel event in the industry.
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The dates of the 2025 convention will be Jan. 31 to Feb. 4, 2025.
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Best Tours & Travel’s recent reopening saw sellout tours and a continuing recovery in their private charter operations thanks to nonstop outreach throughout 2020’s shutdown months, which continues today.
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