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The new Compass product will be available on the day of the official anniversary at TransLink’s Customer Service Center.
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The new report gives an overview of measures that have been taken to mitigate delays and examines the effectiveness of those measures to help inform decision-making for future investments.
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Through TransLink’s Customer Experience Action Plan, TransLink and Rogers Communications are installing free public Wi-Fi, available to anyone with a mobile device, systemwide on transit vehicles and at transit hubs.
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The results demonstrate that encouraging developers to offer transit passes as part of new developments has the effect of encouraging more transit use and boosting revenues for the system.
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The Mayors’ Council is calling on senior levels of government to act to ready the TransLink transportation system for the future.
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Located next to the future terminus of the Broadway Subway, an incoming bus loop, and the Arbutus Greenway mixed-use walking and cycling path — this is the first development under TransLink’s Real Estate Development Program.
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Through the Municipal Funding Program, TransLink contributes up to 75% of funding for upgrades benefiting local governments throughout the region.
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As part of SCRAP-IT’s vehicle scrappage program, individuals who scrap their vehicles can now choose to receive a TransLink Stored Value Compass Card worth $50 monthly for 16 months.
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In a pre-budget submission to the Minister of Finance, the Mayors’ Council is specifically calling for emergency relief funding of $250 million — to be matched by the BC government.
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From enhancing technology to improving accessibility to fine-tuning the services they provide, three transit agencies discuss how they are trying to create the best customer experience possible.
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