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The world is a very busy place. We rely on our eyes to provide us with information that will keep us from harm as we operate our vehicles. It is difficult to over-emphasize the importance of effective scanning in order to recognize potential hazards early enough so appropriate action can be taken to avoid conflict. As a result, we spend a lot of time advising operators how often they should scan their mirrors, where to look for hazards, and how to bring objects into view that may be temporarily obstructed, and so on.
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Whether you are a private operator with hundreds of vehicles, a community paratransit provider or a local church group, chances are you will purchase your bus from a dealer.
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Call center staff play an important role in helping customers feel appreciated.
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Four executives explain how they work to balance the reality of limited transit budgets with increasing customer service requirements and adapting to growing paratransit service demand.
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As a city, Leipzig is an excellent example of the German principals of transport planning and service as well as eastern Germany’s long history. The city has benefitted from large amounts of investment in infrastructure over the years since German reunification and most transport systems seem to be new or rebuilt, expanded and in a very good current state of repair. The most notable element in the transport mix is inevitably the enormous and historic main railway station, which is one of the largest, but certainly not busiest, in Europe.
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Many times, agencies feel they need to hire the least expensive consult team to help guard taxpayer money. My consultant contacts tell me this approach may violate state and federal laws.
Read More →For three days in June, a group of industry peers reviewed OCTA’s health, safety and environmental compliance written programs and policies, toured all OCTA bases, conducted face-to-face interviews with all levels of staff and spoke to OCTA contractors.
Read More →Outlines a framework for cooperation and information exchange between the two associations. The signing of this MoU will be followed by meetings throughout the week between APTA, European Rail Industry Association and their members on a number of topics.
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