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Smart phone users simply open the application, select an issue, take a picture and tap “submit” — the application picks up the exact location and sends the issue directly to the agency staff member responsible for addressing the issue.
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Plans to acquire at least 256 8000-series cars to allow for the retirement of the 2000- and 3000-series cars at the end of their 40-year service life.
Read More →As economic pressures continue to affect transit agencies, some are raising fares and initiating service cuts to keep budgets in line. In many regions, paratransit passengers face the greatest impact from service cuts as most rely on those services as a low-cost mode of transportation.
Read More →Every 20 seconds to 30 seconds, each individual Transit Screen receives the current arrival times for each transit agency at all stops within walking distance of its location.
Read More →Team using techniques such as decoy bicycles to further reduce crime in the Metro system. Since the team began their efforts about a month ago, it has made dozens of arrests, stopping would-be bicycle thieves and robbery suspects trying to escape with victims’ electronic devices such as iPhones or cash.
Read More →NTSB investigators accompanied WMATA personnel on site visits to the location of the Court House incident where additional electrical components were identified for further examination. Investigators requested that those components be sent to the NTSB.
Read More →Early action construction will start in the fall of 2016 and include the relocation of heating and ventilation. Full-phased construction, funded by the new investment package, is anticipated to start in 2017 and will seek to minimize impacts to all station users.
Read More →The Voice of the Customer report surveyed rail and bus riders about customer satisfaction, reliability, safety, cleanliness and customer service. 87% of bus and 86% of rail riders rated high satisfaction with security. 79% of bus and rail riders reported a high likelihood to recommend Metro to a friend.
Read More →Momentum, the model station, will enable Metro to test several design concepts in a single station, with improved lighting, better information and improved customer convenience. Some of the concepts being considered include high-output light fixtures to direct light to the vault ceiling, and a new information wall enclosing fare machines, ATMs, maps and digital screens.
Read More →The measure would meet the first three years of Amtrak's five-year, $8 billion budget to operate its trains and repair the infrastructure of its heavily traveled line between Washington and Boston.
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