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The agency earned APTA's award in the midsize category, with an annual ridership between four million and 20 million.
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The award was announced by APTA and recognizes COTA for demonstrating excellence in providing mobility options for the Central Ohio region.
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Customers in Westerville can use COTA//Plus to travel in the 16-square-mile defined zone or use the service to connect to COTA Lines 102 and CMAX.
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The process was through a partnership with COTA and United Safety Survivability Corp.
Read More →The three-month pilot will provide transit access for customers who are experiencing lost fixed-route service in parts of Northeast Columbus, Westerville, Gahanna, and New Albany.
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The approximately $170 million budget includes an 8.9% increase in operational expenses over the amount reflected in the 2019 adjusted budget.
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The changing face of public transportation’s role in communities is having an impact on transit boards when they are searching for a new leader.
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To utilize the service, customers create an account on COTA.com or directly in the Connector App, and load money electronically.
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President/CEO Joanna Pinkerton discusses the agency's biggest challenges as well as how it plans to evolve to better fit riders' needs.
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A transit system redesign, and fleet-wide Wi-Fi access for riders were among the achievements considered by APTA.
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