The contract calls for a back-office revenue management system, contactless fare validators, and a mobile app from Hansecom, a wholly owned subsidiary of the INIT Group.
The transition not only signifies a shift in the management structure but also serves as a reset to the core values and culture of the agency, focusing on public service, reliability, and transit equity.
The agency will deploy 205 new SkyTrain cars for its Expo and Millennium Lines.
As part of the contract, Amtrak will provide and manage engineers and conductors to operate Metrolink trains, playing a significant role in safety and customer service.
The BRT project, dubbed the SunRunner, will connect St. Petersburg to the county’s world-famous beaches.
The new contractors will be responsible for employing the drivers, performing the maintenance of the buses, and other related services.
The two contracts represent a combination of eight cab cars and 20 coaches and include options for 33 additional railcars.
The line will run on a 4.1-mile route through Santa Ana and Garden Grove. It is scheduled to begin testing and operations in 2022.
The partnership is expected to save the agency $240,000 per year in app maintenance and development costs.
When complete in fall 2023, Phase 1 will connect southeastern Massachusetts and Boston, providing riders with a one-seat trip from Taunton, Fall River, and New Bedford to Boston.