Metro Magazine

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customer service

Spare Introduces AI Voice

Addressing a common preference for booking with an agent rather than using a digital app, AI Voice allows riders to have intuitive, accessible, and engaging conversations without needing to wait for a human agent.

Talking Differently About Public Transit with Mark Aesch

Mark Aesch, CEO/Founder of TransPro Consulting, joins METRO’s Executive Editor Alex Roman to discuss how to think differently about transit, moving away from the ridership question, his Rays The Mark Foundation, and much more.

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