DART taps Uber to supplement GoLink service

UberPool began operation March 2019, and by September 2019, UberPool was in operation to supplement Golink in all 13 GoLink zones. DART

The Dallas Area Rapid Transit (DART) board awarded a three-year contract to Uber Technologies Inc. (Uber) for rideshare services to supplement the agency’s successful GoLink program, providing additional capacity across the agency’s 13 GoLink service zones.

In January 2017, DART was awarded a Federal Transit Administration (FTA) Mobility on Demand Sandbox grant to pilot test an on-demand microtransit service integrated into DART’s GoPass mobile app.

Beginning in March 2018, DART initiated the microtransit service branded as GoLink operated by MV Transportation for three zones in Plano and three zones in Southern Dallas.

Under the grant agreement with FTA, the microtransit service needed to include the use of a shared ride Transportation Network Company like Uber or Lyft to supplement the GoLink service.

On August 28, 2018, DART awarded a contract to Uber to provide UberPool service as a supplement to DART’s GoLink microtransit service.

UberPool began operation March 2019, and by September 2019, UberPool was in operation to supplement Golink in all 13 GoLink zones.