METRO Magazine Logo
MenuMENU
SearchSEARCH

Mich.'s BATA to Begin New On-Demand Service

To use Link On-Demand, passengers first download the free TransLoc app to their smartphone by visiting the Apple or Google Play app stores, setup an account and then request a ride.

by METRO Staff
July 6, 2020
Mich.'s BATA to Begin New On-Demand Service

The cost to ride the new BATA service is $6 per one-way trip or $3 for those eligible for reduced fare (seniors, students, persons with disabilities and veterans/active military).

Credit:

BATA

2 min to read


Traverse City, Mich.’s Bay Area Transportation Authority (BATA) is launching an on-demand microtransit pilot program called Link On-Demand.

Similar to ride-hailing services such as Uber and Lyft, Link On-Demand uses a smartphone app for riders to request customized curb-to-curb trips. Along the way, a transit van or small bus may pick-up other passengers who also request a ride.

Ad Loading...

The pilot service, which is set to launch August 1, will initially only be available in the Traverse City area and replaces BATA’s City Link service that provided rides through a traditional dial-a-ride advanced reservation system. The upgraded service also conveniently accommodates people with disabilities with all vehicles incorporating an accessible lift for mobility devices.

The new pilot program will be implemented in partnership with BATA and TransLoc, a Ford Smart Mobility Company. To use Link On-Demand, passengers first download the free TransLoc app to their smartphone by visiting the Apple or Google Play app stores, setup an account and then request a ride. Rides can be requested in real-time or up to one day in advance. Following a Link On-Demand request, the app will provide passengers with an estimated pick-up time, track their bus in real-time, and alert them when their ride is about to arrive. Passengers will also be notified when their ride is about to reach their desired destination.

Link On-Demand customers will also be able to request same-day or advanced rides by calling BATA Customer Service or going online to login.transloc.com. Wait times are subject to vehicle availability and demand and are estimated to be 30 minutes or less.

The cost to ride the new service is $6 per one-way trip or $3 for those eligible for reduced fare (seniors, students, persons with disabilities and veterans/active military).

More New Mobility

Gray and white ZAVIR medium-duty shuttle concepts shown side by side with the ZAVIR logo above them.
New Mobility•by Staff and News Reports•October 5, 2026

ENC Unveils ZAVIR Medium-Duty Electric Shuttle

The new ZAVIR brand targets shuttle and paratransit operations with battery-electric and range-extended electric vehicle options.

Read More →
Help Shape the 2027 Public Transit Conference
Management•by Alex Roman•September 29, 2026

Public Transit Conference Returning to GFX in 2027, Call for Papers Now Open

The Call for Papers is now open, allowing transit agency professionals and industry experts to help shape the PTC educational program by submitting session ideas for consideration.

Read More →
Everett Transit and Community Transit buses
Management•by Alex Roman•September 23, 2026

Everett Transit, Community Transit Outline Consolidation Agreement

The proposed agreement calls for a 50% increase in bus service in Everett, a new microtransit zone, continued paratransit service, and the transfer of Everett Transit operations to Community Transit.

Read More →
Ad Loading...
A passenger loads a bicycle onto the front bike rack of a VTA transit bus stopped along a city street.
New Mobility•by Elora Haynes•September 22, 2026

What Multimodal Data Can Tell Transit Agencies About Rider Demand

See how bike-on-bus data is giving transit agencies new insight into rider demand, capacity constraints, and gaps in first- and last-mile connections.

Read More →
Luminator Charts a New Digital Path
Technology•by Alex Roman•September 14, 2026

From Hardware to Digital Partner: Luminator Charts Its Next Chapter

CEO Magnus Friberg discusses Luminator’s shift toward becoming a digital partner, the growing importance of software and interoperability, and how AI can help agencies improve operations and passenger experience.

Read More →
Rendering of an Alstom train in a VIA Rail Station
Technology•by Alex Roman•September 10, 2026

Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More

In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.

Read More →
Ad Loading...
A CharterUP branded Holon AV.
Technology•by Alex Roman•August 28, 2026

CharterUP’s Armir Harris on Technology, AI, and the Future of Group Mobility

In a recent episode of METROspectives, CharterUP Founder/CEO Armir Harris discussed the company’s evolution from an online charter bus marketplace into a technology platform supporting public- and private-sector mobility and much more.

Read More →
The Future Hits the Road
Technology•by Alex Roman•August 17, 2026

Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation

Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.

Read More →
Luminator software product example
Technology•by Staff and News Reports•August 14, 2026

Biz Briefs: Luminator Marks Milestone and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →
Ad Loading...
An LA Metro bus and railcar.
New Mobility•by Alex Roman•August 7, 2026

New Tricks for Old Bureaucracies: Joshua Schank on Making Transit Innovation Stick

Former LA Metro Chief Innovation Officer Joshua Schank discusses why good ideas aren't enough, how transit agencies can overcome resistance to change, and why today's challenges demand more innovation.

Read More →