METRO Magazine Logo
MenuMENU
SearchSEARCH

Chatham Area Transit to Launch Mobile Ticketing App

The app will allow riders to purchase any bus pass currently available, including half-fare discounted passes and tickets for the agency's paratransit service.

by METRO Staff
February 24, 2021
Chatham Area Transit to Launch Mobile Ticketing App

The app will allow riders to purchase any bus pass currently available, including half-fare discounted passes and tickets for CAT's paratransit service.

Credit:

CAT

2 min to read


Chatham Area Transit (CAT) has partnered with Token Transit to launch a mobile ticketing app that will allow riders to go cashless and reduce contact when boarding CAT buses.

To ride, passengers simply show the bus operator the ticket displayed on their smart phone instead of sticking a pass or cash into the fare box.

Ad Loading...

The service will allow riders to purchase any pass currently available, including half-fare discounted passes and CAT Mobility paratransit tickets. In addition, a fare capping feature ensures that the app’s user never pays more than what is in their best interest. For instance, if a customer takes two rides in one day, that customer won’t be charged any more that day because they’ve already paid the equivalent of a day pass. The same feature would apply to weekly and monthly passes. (With one-way passes, customers will still have to request a paper transfer ticket, if needed.)

The Token Transit app is free and is available in both Apple and Google Play stores. The digital tickets are not activated until the rider taps the fare on their phone. Once activated, passengers and operators will see the CAT logo with a pulsating circle around it and the current time. The pulsating circle indicates to the bus operator that the pass is valid. When a pass has expired it will be noted on the phone and the pulsating circle will stop and change to grey. Passengers should not activate the pass until they are ready to board the vehicle for the first time.

CAT riders will still be able to purchase paper tickets on the bus and at the Joe Murray Rivers, Jr. Intermodal Transit Center. In addition, riders still have the ability to purchase tickets online and have them mailed to their homes.

More Technology

CTTC Bolsters Statewide Workforce Development
Managementby StaffJune 19, 2026

CTTC Enhances Transit Workforce Pipeline Through New Partnerships and Leadership

The group's latest initiatives focus on developing talent, expanding training opportunities and addressing workforce needs across the transit sector.

Read More →
A blue, pink, and purple graphic showing Optibus Agent AI prompts.
Technologyby Elora HaynesJune 19, 2026

Optibus Launches AI Agent Designed Specifically for Public Transit Operations

The new platform-embedded AI agent supports transit staff with scheduling, driver assignments and real-time operational decisions.

Read More →
A Nova LFSe+ electric bus for STM
Technologyby Staff and News ReportsJune 18, 2026

Biz Briefs: Montréal Debuts Nova Electric Buses and More

In this edition of Biz Briefs, we spotlight the latest developments shaping the future of mobility.

Read More →
Ad Loading...
Zero-emissions bus with FLEETWATCH technology
ManagementJune 17, 2026

The Hidden Cost of Fuel Data Inaccuracy in Public Transit Fleets

In today's transit environment, accurate fuel and mileage data are critical to reducing costs, minimizing downtime, and improving fleet performance.

Read More →
A user demonstrating Metrolink's contactless fare payment pilot.
Technologyby StaffJune 12, 2026

Southern California's Metrolink Debuts Contactless Fare Payment Pilot

Customers traveling between Redlands and Los Angeles can now tap their preferred payment method, including a credit or debit card, mobile wallet, or wearable device, at station validators before boarding and again while exiting.

Read More →
Driving Change Through Technology
Technologyby Alex RomanJune 12, 2026

METROspectives: CharterUP CEO Armir Harris on Modernizing Mobility

From digital transformation to evolving customer demands, CharterUP's CEO Armir Harris offers his perspective on the transportation industry's next chapter.

Read More →
Ad Loading...
An NJ TRANSIT River Line light rail vehicle.
Technologyby StaffJune 11, 2026

NJ TRANSIT Issues RFI for Unified Real-Time Customer Information Platform

The agency is seeking input from companies that provide real-time transit communications systems as part of an effort to enhance the customer experience and modernize how riders receive service alerts, travel information, and system status updates.

Read More →
A MARTA articulated BRT bus
Technologyby Staff and News ReportsJune 11, 2026

Mobile Apps and Passenger Information Top METRO's Business Briefs

In our latest installment, we take a look at recent news from Masabi, Axentia, Moovit, and more partnerships making headlines across the transportation sector.

Read More →

Biz Briefs: Masabi Partners with LANTA and More

In this edition, we spotlight the latest developments shaping the future of mobility.

Read More →
Ad Loading...
New MobilityJune 5, 2026

Joshua Schank on Transportation Innovation, Risk, and the Future of Mobility

In this edition of METROspectives, Joshua Schank discusses lessons from launching LA Metro’s Office of Extraordinary Innovation, the challenges of advancing new mobility technologies, and much more.

Read More →