METRO Magazine Logo
MenuMENU
SearchSEARCH

Chatham Area Transit to Launch Mobile Ticketing App

The app will allow riders to purchase any bus pass currently available, including half-fare discounted passes and tickets for the agency's paratransit service.

by METRO Staff
February 24, 2021
Chatham Area Transit to Launch Mobile Ticketing App

The app will allow riders to purchase any bus pass currently available, including half-fare discounted passes and tickets for CAT's paratransit service.

Credit:

CAT

2 min to read


Chatham Area Transit (CAT) has partnered with Token Transit to launch a mobile ticketing app that will allow riders to go cashless and reduce contact when boarding CAT buses.

To ride, passengers simply show the bus operator the ticket displayed on their smart phone instead of sticking a pass or cash into the fare box.

Ad Loading...

The service will allow riders to purchase any pass currently available, including half-fare discounted passes and CAT Mobility paratransit tickets. In addition, a fare capping feature ensures that the app’s user never pays more than what is in their best interest. For instance, if a customer takes two rides in one day, that customer won’t be charged any more that day because they’ve already paid the equivalent of a day pass. The same feature would apply to weekly and monthly passes. (With one-way passes, customers will still have to request a paper transfer ticket, if needed.)

The Token Transit app is free and is available in both Apple and Google Play stores. The digital tickets are not activated until the rider taps the fare on their phone. Once activated, passengers and operators will see the CAT logo with a pulsating circle around it and the current time. The pulsating circle indicates to the bus operator that the pass is valid. When a pass has expired it will be noted on the phone and the pulsating circle will stop and change to grey. Passengers should not activate the pass until they are ready to board the vehicle for the first time.

CAT riders will still be able to purchase paper tickets on the bus and at the Joe Murray Rivers, Jr. Intermodal Transit Center. In addition, riders still have the ability to purchase tickets online and have them mailed to their homes.

More Technology

A blue graphic with lap top and phone iterations of Smith System's Trainer Center.
Technologyby StaffFebruary 2, 2026

Smith System Launches Trainer Center to Scale Fleet Safety Programs

The new hub digitizes trainer-led safety programs, reducing admin work and giving fleets clearer insight into driver behavior.

Read More →
Technologyby StaffJanuary 29, 2026

Houston METRO Introduces RideMETRO Fare System

The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.

Read More →
ManagementJanuary 22, 2026

Florida's JTA Unveils Mobility Visioning Plan 2050 at State of the Authority Event

CEO Nat Ford’s address offered a look at highlights from 2025, with a focus on the future and the innovative ways the JTA is shaping mobility in Northeast Florida.

Read More →
Ad Loading...
BusJanuary 22, 2026

Biz Briefs: BART, Uber Launch Partnership and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
TTC Bus
TechnologyJanuary 21, 2026

TTC Launches Pilot to Test New Bus Safety Technologies

The pilot also includes new in-vehicle displays designed to reduce blind spots and improve operator visibility.

Read More →
TechnologyJanuary 21, 2026

Florida's Tri-Rail Taps Siemens Mobility for Modern Locomotive Procurement

Expected to enter service in 2029, these locomotives support the agency’s commitment to offer reliable and efficient rail transportation across South Florida.

Read More →
Ad Loading...
SponsoredJanuary 19, 2026

3 New Ways Fleet Software Pays: ROI opportunities for modern fleet managers

Transit agencies depend on safe, reliable vehicles to deliver consistent service. This eBook examines how next-generation fleet software helps agencies move from reactive processes to proactive operations through automated maintenance, real-time safety insights, and integrated data. Learn how fleets are improving uptime, safety outcomes, and operational efficiency.

Read More →
CTA railcar in station.
Technologyby StaffJanuary 16, 2026

CTA Innovation Studio Expands Pilot to Reduce Smoke, Odors

The new filters include substantially more activated carbon than traditional HVAC filters, which is especially helpful in providing a better transit riding experience for vulnerable populations, particularly children, seniors, and people with chronic illnesses, according to the CTA.

Read More →
Transit signal priority and public transit agencies.
New Mobilityby Alex RomanJanuary 16, 2026

How AI is Redefining Transit Operations and Signal Priority

In a recent episode of METROspectives, LYT CEO Timothy Menard discusses how artificial intelligence, cloud connectivity, and real-time data are transforming traffic management, boosting bus reliability, and enabling system-wide transit optimization across cities.

Read More →
Ad Loading...
RailJanuary 15, 2026

Biz Briefs: Alstom Supplying TTC Subways, SilverRide Lands California Contracts, and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →