Thermo King announced it has expanded its ConnectedSuite portfolio of telematics offerings to bring data-sharing options to customer fleets.
This includes the Thermo King Connect app and new third-party partnerships, which allow users to integrate Thermo King’s TracKing temperature and asset management system with partner platforms without extra hardware or installation requirements.
“These additions to our ConnectedSuite offerings further evolve the customer-centric telematics solutions we have been committed to providing with our refrigerated unit portfolio for more than 18 years,” said Carl Breczinski, digital and controls product manager for Thermo King. “Our investments in telematics have always been about delivering the operational data needed to improve fleet efficiencies, reducing cargo loss risks, and boosting uptime for our customers. Our priority is to provide customers with critical data, when and where they need it, regardless of the fleet management system they use or type of refrigeration units they run.”
Available to all Thermo King TracKing and non-TracKing users, the Connect app can be downloaded for iOS or Android. It replaces the soon-to-retire Thermo King Reefer and Notify apps.
The Thermo King Connect app gives TracKing subscribers access to reefer operational, location and status data, dynamic notification alerts, and Thermo King’s full-featured dealer locator with SOS function. Users can also view and clear alarms, send two-way commands, connect a reefer over Bluetooth, and access unit quick-start guides, alarm code sheets, and user manuals.
Non-TracKing users have access to the dealer locator and SOS function, as well as Thermo King product manuals and guides.
Expanded data sharing partnerships with several companies allow customers to integrate partner systems with TracKing telematics equipment, which comes standard on Thermo King Precedent trailer units since 2018. No additional hardware is needed to access the cloud-based, secure data integration. Customers may opt in at any time to authorize available partners to access their Thermo King units.