Illinois' JDCT Partners with Modeshift for Mobile Ticketing Platform

Fare collection system provider Modeshift is partnering with Jo Daviess County Transit (JDCT), which services Galena, Ill. and its surrounding areas, to launch a new digital fare and data collection platform.

Within the partnership, Modeshift will plan, design, and implement a new mobile application and online system, designed for riders to request and pay for a ride with a few clicks. The digital solution will also provide valuable data insights to JDCT to help plan and optimize the efficiency of transit routes so the local agency can continue to provide world-class transit service to the riders in the community.

“As Galena County Transit usage continues to grow rapidly, the new mobile application and systems will increase public transit options for the entire Galena County,” said Nicole Hermsen, JDCT’s transit director. “Our on-demand route bus service is crucial to all Galena-area residents, two-thirds of which are the elderly 65-plus years, who rely heavily on our services to travel to their medical appointments, jobs, social events, and more. This mobile implementation will further our ability to serve them in a convenient, effective and affordable way.”

“Digital platforms have the potential to help make public transit systems more accessible, safe and efficient,” said Miroslav Katsarov, CEO of Modeshift. “This new platform will increase public transit options for the entire Galena County, and the new data collection system will help to identify the most popular routes and times and optimize future transit options for the community.”

Features of the Modeshift mobile app and online system will include:

• Mobile Ticketing: Riders can easily plan their trip and purchase fares with the application.
• Web Portal: Travelers can also access many of the above benefits online, streamline trip planning, and fare purchases.
• Data Collection: Enables JDCT to optimize its system based on real-time insights, make data-driven decisions, and save valuable resources.