California’s Sacramento Regional Transit District (SacRT) is transitioning its SmaRT Ride on-demand microtransit service to a new shared-use mobility program known as SacRT Flex. 

Launching on Jan. 2, SacRT Flex aims to prioritize eligible riders with the greatest transportation needs such as persons with disabilities, low-income individuals, and seniors.  

SacRT’s SmaRT Ride 

The agency is hosting a public virtual workshop to discuss the transition and invite feedback, with public comments on the program open through the end of November. 

SacRT Flex Highlights: 

• Corner-to-corner shared-ride service: Accessible via mobile app or phone and reservable in advance, ensuring easy access for all riders. 

• Same service zones and hours: Serving the existing SmaRT Ride zones, Monday through Friday, from 7 a.m. to 7 p.m. 

• Real-time updates and reliable accessibility: Each vehicle is 100% wheelchair-accessible, equipped with a rear-entry wheelchair lift for added convenience. 

The SacRT Flex riders will pay a flat fare of $2.50 per trip, with free travel for companions and attendants accompanying eligible riders. 

Eligible riders will need to pre-register for the new service, which is expected to open in December 2024.   

Why the Change? 

Since its introduction as a pilot program in 2018, SmaRT Ride has provided a crucial service in the Sacramento region but faces high operating costs. 

Currently, SmaRT Ride’s annual expenses exceed $8 million, while funding sources, including Measure A’s Neighborhood Shuttle program, contribute only $800,000 annually. 

To ensure financial sustainability and to meet the requirements of SB125, SacRT has re-envisioned its on-demand service model, prioritizing essential riders needing lifeline service while lowering operating costs.