Publisher's Perspective: Transit seeking ways to combat declining bus ridership
This past May, I discussed factors that may be contributing to a disturbing trend in recent years — declining bus patronage — and ways to combat it.

A growing number of transit agencies are taking these pages from the ride-sharing playbook, particularly for first/last mile connections to rapid transit. Other agencies have been partnering with the more famous services in this sector.
Photo courtesy LA Metro

A growing number of transit agencies are taking these pages from the ride-sharing playbook, particularly for first/last mile connections to rapid transit. Other agencies have been partnering with the more famous services in this sector.
Photo courtesy LA Metro
This past May, I discussed factors that may be contributing to a disturbing trend in recent years — declining bus patronage — and ways to combat it. We know that it is not confined to bus operations, as some rail lines have also struggled. A few cities have bucked the trend, however, and we looked at how they might be transferred to others. Since then, a range of additional ideas have emerged, which also have shown some promise.
Reasons are more complicated than thought earlier
As was pointed out last spring, lack of funding accounts for the patronage drops in some cities (Chicago and Washington, for example). But in many, new studies suggest that transportation network companies such as Uber and Lyft are beginning to take a toll. Changing socioeconomic factors has also played a large role in many cities. For the first time in many decades, ridership trends have not tracked improvements in employment; in fact, in some cities, ridership has actually dropped as job growth improved.
The bus restructuring implementations have had mixed results as more data have come in. Put simply, some such projects have been found to cost considerably more than projected, while others have not worked as well as projected. More study obviously is needed, ones that are tailored to local situations.
Since the last column on the subject, a new idea has emerged called “microtransit.” It involves dynamic ride-sharing like Uber and Lyft, but with public transportation directly operating it with transit-qualified drivers and vehicles. A growing number of transit agencies are taking these pages from the ride-sharing playbook, particularly for first/last mile connections to rapid transit. Other agencies have been partnering with the more famous services in this sector. The most ambitious of the microtransit projects is Los Angeles County Metro’s tender for a feasibility study, which, if determined to be a good idea, will roll out in a pilot program at six rapid transit stations in the next few years. Whatever its outcome, however, it’s a development that bears watching.
Deal with the challenges — before hostile forces do it for us
As was stated before — and is worth repeating —the industry cannot abide fatalism. There are many ways to deal with the ridership challenge, old and new, and those hostile to any government support for transit succeed in ending it, because we did not rise to the new challenge.
More New Mobility

ENC Unveils ZAVIR Medium-Duty Electric Shuttle
The new ZAVIR brand targets shuttle and paratransit operations with battery-electric and range-extended electric vehicle options.
Read More →
Public Transit Conference Returning to GFX in 2027, Call for Papers Now Open
The Call for Papers is now open, allowing transit agency professionals and industry experts to help shape the PTC educational program by submitting session ideas for consideration.
Read More →
Everett Transit, Community Transit Outline Consolidation Agreement
The proposed agreement calls for a 50% increase in bus service in Everett, a new microtransit zone, continued paratransit service, and the transfer of Everett Transit operations to Community Transit.
Read More →
What Multimodal Data Can Tell Transit Agencies About Rider Demand
See how bike-on-bus data is giving transit agencies new insight into rider demand, capacity constraints, and gaps in first- and last-mile connections.
Read More →
From Hardware to Digital Partner: Luminator Charts Its Next Chapter
CEO Magnus Friberg discusses Luminator’s shift toward becoming a digital partner, the growing importance of software and interoperability, and how AI can help agencies improve operations and passenger experience.
Read More →
Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More
In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.
Read More →
CharterUP’s Armir Harris on Technology, AI, and the Future of Group Mobility
In a recent episode of METROspectives, CharterUP Founder/CEO Armir Harris discussed the company’s evolution from an online charter bus marketplace into a technology platform supporting public- and private-sector mobility and much more.
Read More →
Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation
Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.
Read More →
Biz Briefs: Luminator Marks Milestone and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
New Tricks for Old Bureaucracies: Joshua Schank on Making Transit Innovation Stick
Former LA Metro Chief Innovation Officer Joshua Schank discusses why good ideas aren't enough, how transit agencies can overcome resistance to change, and why today's challenges demand more innovation.
Read More →