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VIP Tour and Charter Bus Co. in Portland, Maine, opened its doors for business in 1985 with one vehicle, a 1953 GMC 4104.
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Robert Swarthout Sr. was the owner of a Texaco gas station when he was approached by a local bus company that wanted to park its vehicles in the area adjacent to the station. In exchange, the company would buy its gas from the station.
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Silver State Trailways President Tony Fiorini believes that the charter bus industry is a business of relationships; the better relationship you build with the customer, the more business you’re going to get and the better you’ll get at it as a result.
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As customers become more and more comfortable with using the Internet to purchase goods or plan vacations, businesses have had to step up to the plate to ensure that they won’t be left behind.
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Louisiana Coaches Trailways, Marrero, La.
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In order to satisfy customer needs, a motorcoach operator must wear many hats. David Beagle, vice president of transportation at Holland America Tours, knows firsthand what it means to wear many hats.
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Gray Line West, Vancouver, B.C.
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People from all over the world come to Florida, so Brian Scott, vice president of Escot Bus Lines, has to think far beyond his Tampa-Orlando service area.
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Standing out amid the glitz and glamour that is Las Vegas can be quite a challenge, but AWG Charter Services sets itself apart by catering to an exclusive clientele with its fleet of high-end vehicles.
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Wanting to develop a unique company image, Halifax, Nova Scotia-based Ambassatours played off of the region’s Celtic culture — Nova Scotia is Latin for New Scotland.
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