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Motorcoachby Metro staffApril 25, 2013

Innovative Operator Profile: Expanding Business

Started as a limousine company in 1992 while attending college, Ted Littell has expanded White Knight Transportation to 20 motorcoaches and approximately 50 employees through niche business and word of mouth.

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Motorcoachby Metro staffApril 25, 2013

Innovative Operator Profile: Focusing on the Driver

Spending 34 years in the motorcoach industry as an operator can give you some perspective; it gave Ft. Washington, Md.-based ProTran LLC’s Irving Harris the inside track on knowing what is most important.

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Paratransitby Janna Starcic, Executive EditorApril 24, 2013

Q&A with Denver RTD's Phillip A. Washington

Prior to Washington's transportation industry experience, he had a storied 24-year military career, retiring as a decorated active-duty U.S. Army soldier, having attained the rank of Command Sergeant Major.

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BusCover Storyby Janna Starcic, Executive EditorApril 24, 2013

Denver RTD Generating Innovative Ideas to Fuel Expansion

Initiatives pursued include boosting sales tax revenue, maximizing assets and creating a pooled savings account, while leadership programs and partnerships have helped bolster its workforce.

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Railby Janna Starcic, Executive EditorApril 24, 2013

Grand Central Terminal Endures as Transportation Icon

The “gateway to America” survived the threat of the wrecking ball, decline and disrepair, to emerge revitalized as a popular destination and lasting monument to New York City’s rebirth.

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Busby Frank Di Giacomo, PublisherApril 24, 2013

Pub Perspective: Congress must address MAP-21 bus problems

Both agencies and the supply side need to engage FTA officials and members of Congress to address ... upcoming bus-related issues.

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Paratransitby Whitney E. GrayApril 24, 2013

New report IDs human service agency link to mobility

Easter Seals study calls for developing more information and technical assistance for mobility management.

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Managementby Nicole SchlosserApril 24, 2013

How to Grow Your Senior Customer Base

Baby boomers are more independent and tech-savvy than their predecessors and want more meaningful experiences when they travel. Operators are using more technology to reach them and offering flexibility with customizable tours.

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Paratransitby Alex Roman, Managing EditorApril 24, 2013

Partnerships, Subsidies Help Curb Paratransit Costs

While saving money is the primary driver, agency efforts are resulting in providing communities with better, more customer-focused services.

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Busby Alex Roman, Managing EditorApril 24, 2013

2013 Maintenance Survey: Shops Seeing Electrical Issues, Need for Training

METRO’s third annual survey finds that despite the growth in problems and lack of training, many agencies are not exploring a switch to all-electrical components. Revamped for 2013, the survey also includes information on fleet size and propulsion most often maintained, as well as amount of training and sources used to deliver that much needed education.

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