METRO Magazine Logo
MenuMENU
SearchSEARCH

Lest we forget, we are all human beings

As you may know, I like to use this column to draw attention to transportation-related issues that are important to me, such as climate change, accessibility, and innovation.

Janna Starcic
Janna StarcicExecutive Editor, METRO Magazine
Read Janna's Posts
July 2, 2018
Lest we forget, we are all human beings

SEPTA partnered with local homeless services nonprofit, Project HOME, and the City of Philadelphia, to establish a first-of-its-kind engagement center for the homeless. Photo: SEPTA/Adam Dall

3 min to read


As you may know, I like to use this column to draw attention to transportation-related issues that are important to me, such as climate change, accessibility, and innovation. I also like to use this platform to highlight crucial social problems such as sexual harassment. More recently, one of our blogs focused on another dehumanizing societal problem that, unfortunately, is growing — homelessness.

In southern California, where I live, homelessness is at a crisis level. More than 53,000 people in Los Angeles County alone are homeless, according to the Los Angeles Homeless Services Authority. Whether it’s an elderly, grizzled-looking man sitting outside my local grocery store or Target, or a female veteran perched on a freeway offramp holding a sign while fending off the blazing afternoon sun, these people are holding on to their last scrap of dignity while they wait for someone to roll down their car window to hand them a few bills. Some homeless people are “lucky” enough to find room at a shelter, while others that are “unsheltered” turn to living wherever they can, including under freeways and alongside flood controls. Still others turn to buses and trains and stations for refuge.

Ad Loading...

‘Hub of Hope’
In her April blog, Heather Redfern, public information manager for the Southeastern Pennsylvania Transportation Authority (SEPTA) wrote about the agency’s efforts to help the homeless community. SEPTA partnered with local homeless services nonprofit, Project HOME, and the City of Philadelphia, to establish a first-of-its-kind engagement center for the homeless. The new 11,000-square-foot “Hub of Hope,” as it is called, located in the downtown Philadelphia transit sub-concourse, opened its doors on Jan. 30. The Hub includes shower and laundry facilities, and staffers working to place individuals experiencing homelessness into shelter, treatment, or other long-term housing opportunities with supportive services.

Homeless outreach
Last year, the Los Angeles County Transportation Authority (Metro) launched a program in which outreach teams offered services and housing information to Los Angeles County’s homeless population throughout the Metro system. The effort involved deploying two teams made up of nurses, mental health clinicians, substance abuse counselors, and former homeless individuals, to reach out to homeless individuals in Metro stations, buses, and trains to direct them to homeless services. As of March 2018, “the outreach teams interacted with approximately 1,500 individuals, with 19 placed in permanent housing and connected 445 others with programs that work to provide temporary or permanent housing,” according to a Southern California Public Radio (KPCC) report.

“Delivering an unexpected level of care to people moving through homelessness restores dignity, rekindles optimism, and fuels a sense of opportunity.”

Restore dignity, rekindle optimism
A more progressive approach to helping the homeless is being provided by the San Francisco-based nonprofit Lava Mae, which got its start in 2013 by converting decommissioned Muni transit buses into “showers and toilets on wheels.” How is this helping the problem? The organization’s mission statement says it all: “Delivering an unexpected level of care to people moving through homelessness restores dignity, rekindles optimism, and fuels a sense of opportunity.”

I applaud these efforts to help people with no place to call home and urge others to take similar action by working with their local governments to develop homeless programs. Perhaps donate transit passes or develop a special shuttle program to transport people to designated shelters and homeless services. Whatever you do, do something.

Janna Starcic is the executive editor of METRO Magazine.

Ad Loading...






Subscribe to Our Newsletter

More Blogposts

From the Editor'sby Joel Stutheit October 8, 2025

How Propane is Keeping EVs on the Road

Propane-powered EV charging offers reliability and scalability without sacrificing emissions goals.

Read More →
From the Editor'sby Alex RomanApril 13, 2022

2022 Bringing Renewed Energy

Having already been on the road for a couple of conferences, both folks in the public transit and motorcoach sectors have a lot of optimism the ship is starting to correct itself, and it’s good to see all the energy out on the show floors and in the halls.

Read More →
From the Editor'sby Janna StarcicMarch 26, 2020

Have you thanked your 'essential' service worker today?

When panic surrounding the coronavirus began to ramp up in my area, I’ll admit, I was right there with everyone else stockpiling up...

Read More →
Ad Loading...
From the Editor'sby Janna StarcicNovember 26, 2019

Leadership should ride transit — 'just like us'

Recently, media outlets in Boston were all atwitter when Massachusetts Gov. Charlie Baker was spotted riding the T.

Read More →
From the Editor'sby Janna StarcicOctober 15, 2019

Transit can no longer ignore the benefits linked to offering free fares

Six years ago, Tallinn, the capital of Estonia, became “the world's first" to introduce free public transport for all its residents.

Read More →
From the Editor'sby Janna StarcicJuly 31, 2019

Safeguard my personal data — our democracy depends on it

“Cities and private companies must take steps to safeguard data and ensure that individual privacy — a foundation of democratic society — is protected.”

Read More →
Ad Loading...
From the Editor'sby Janna StarcicJuly 17, 2019

Fighting against human trafficking is everyone's duty

U.S. traffickers have been shown to use all modes of transportation to find their next victims. Initiatives are being placed to combat trafficking and empower operators to act. 

Read More →
From the Editor'sby Janna StarcicJune 26, 2019

Focusing on ‘abilities’ gives those with disabilities a ‘sense of purpose’

I recently learned about a program offered by Transport for London that provides “people with mild to moderate learning disabilities and those on the autism spectrum the chance to gain skills and work experience.”

Read More →
From the Editor'sby Janna StarcicFebruary 12, 2019

Come Together to Shut Down the Shutdown, Fund a Transit Bill

As I write this, we are a few days away from another potential government shutdown if negotiations on border security are not hammered out.

Read More →
Ad Loading...
From the Editor'sby Janna StarcicDecember 19, 2018

New Year, New Hopes for the Motorcoach Industry

Hiring and retaining drivers is the greatest challenge facing motorcoach operators, according to 70% of respondents of METRO Magazine's 2019 Motorcoach Survey. The public transit industry is not immune to this issue either.

Read More →
Ad Loading...