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The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
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Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.
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To mark MV’s 50th anniversary, METRO Magazine sat down with Gary Coles, the company’s chief customer success officer, to discuss how MV honors its founding values, continues to innovate across service models, and helps transit agencies meet the evolving demands of modern mobility.
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Since the spring, crews have been performing an estimated $6.5 million in repairs and maintenance at several rail and bus locations across the CTA service region, with work set to be completed at additional rail stations and bus turnarounds by the end of 2025.
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Molinaro assumes leadership of the FTA following the tenure of Acting Administrator Tariq Bokhari, who will now serve as deputy administrator.
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The study, conducted by an independent consultant at the request of Gov. McKee and the General Assembly, was a condition of the FY2025 state budget and provides an in-depth review of RIPTA’s operations, costs, and performance.
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Across North America, transit agencies are under growing pressure to electrify their fleets. Local and state mandates are driving the transition, and public expectations for cleaner, quieter transit are rising.
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Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.
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More than half of subway customers, 57%, are satisfied with the subway overall, up from 49% in Fall 2024. This marks the highest level of overall subway satisfaction since the inception of this survey in Spring 2022.
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The agency received a Net Promoter Score (NPS) of 72 in the July 2024 survey and a customer satisfaction score of 82% in the November 2024 survey — the highest scores awarded to any transportation agency nationwide in each category.
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The opening of the stations marks a significant milestone in the $291 million project, representing one of the most important public transit infrastructure projects the region has seen in the last decade.
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