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METRO's Innovative Solutions Award winner replaces complex service-area descriptions with an accessible, interactive map that puts paratransit information directly in customers’ hands.
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The $13 million, year-long pilot started in March 2014, extending service by 90 minutes on MBTA lines and fifteen bus routes on Friday and Saturday nights until at least 2:30 a.m. The pilot has drawn 850,000 riders since its inception
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Numbers for 2014 soared to 10.29M passenger trips, with seven individual months hitting highs that had never been seen before.
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Bus drivers say the practice puts passenger safety at risk, because it is "an undue distraction."
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The Freedman Go-ES Seat is designed for flexibility to accommodate growing passenger needs. Designed for easy customization, the Go-ES Seat is shipped “option ready,” giving you the flexibility to quickly add accessories in the field.
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Q'Straint's Quantum, the transportation industry’s first fully-automatic, rear-facing wheelchair securement station, allows passengers to board a bus or railcar, quickly position their chairs, and simply push a button to secure themselves in a stable and safe rear-facing position without driver assistance — all in under 25 seconds.
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Eclipse's first solo rush hour ride happened one day when her owner took too long to finish a cigarette, so the dog got on the bus without him.
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Lift-U's “Dual-Mode” Model LU18 Low Floor Ramp offers a two-position interior floor, that when deployed to most curbs maintains a level entrance into the bus, and when deployed to street level, a portion of the interior floor automatically lowers on an incline to offer a 1:6 slope for easier passenger boarding.
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The fully accessible fleet means not only passengers in wheelchairs, but elderly transit riders, injured men and women on crutches, and people pushing strollers will easily be able to board a bus without relying on assistance from the driver or struggling up stairs.
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The agency has helped fund the creation of PERCEPT — an indoor navigation system that one day will allow users to make their way through a rail station by listening to step-by-step directions on their smartphones, which lead them to electronic sensors or “tags” throughout the building.
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