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METRO's Innovative Solutions Award winner replaces complex service-area descriptions with an accessible, interactive map that puts paratransit information directly in customers’ hands.
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LIRR Care will serve as a customer assistance program for those who need an extra helping hand to navigate the railroad system.
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The buses are also low-floor vehicles capable of “kneeling,” making the boarding process more convenient and fully accessible.
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The app, provided by technology partner Routematch, is designed for Apple and Android devices.
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After Sept. 1, 2018, Calabrese will serve RTA in a new senior advisory role as the board begins a national search for next GM.
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As part of his new position, Russ Tieskoetter will be leading the company's daily operations and overseeing the staff.
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Roughly half of the neighborhoods served by the NYC subway system – 62 out of 122 – lack a single accessible station.
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New platforms and ramps installed at two bus stops in Everett Square will enable bus riders with wheelchairs, strollers, or carts to board the bus faster.
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As the MBTA’s new chief customer officer, Danny Levy will be responsible for improving the daily experience of MBTA riders.
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The company recently acquired Motivate, which runs Citi Bike in New York City and Ford's GoBike program in San Francisco.
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Due to a chronic shortage of spare parts and little maintenance, repairing buses has been a growing problem.
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