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DART Customer Satisfaction Reaches Six-Year High
Overall satisfaction rose to 74.9%, while the agency’s Net Promoter Score reached a record 33.7.
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SEARCHMENUSEARCHOverall satisfaction rose to 74.9%, while the agency’s Net Promoter Score reached a record 33.7.
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The announcement follows the retirement last month of former President/CEO Michael Allegra, who had been leading the agency since 2010.
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In addition, with the recent introduction of Genfare Link, the company now offers a comprehensive, fully integrated digital solutions suite to help transit operators more efficiently manage, measure and maintain fare revenue collection.
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Since the ADA’s signing in 1990, AC Transit and BART have worked to ensure disabled residents are able to enjoy the many benefits of public transportation. The two agencies joined together in 1994 to form the East Bay Paratransit Consortium.
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Administration now calls on WMATA to provide unwavering focus and attention to effectively implement the plan and better provide the level of safety its passengers and workers deserve.
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The likelihood of respondents using high-speed rail for their work and leisure travel increases as they were informed that it will be less expensive than flying and that it will take less time than driving to their destination.
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The issue is with the vehicles themselves. A problem with the propulsion system caused the first delays, and testing revealed "water damage in the inverters" for all seven cars.
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At a site in Dorchester, Frank DePaola showed Gov. Charlie Baker and reporters the new third rail that workers have been laying down on the above-ground portion of the Red Line’s Braintree branch. The new third rail has a small curvature on its top, so there won’t be a build-up of ice and snow that caused problems for trains last winter.
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The 162-mile route between the two cities in North Carolina and Virginia would utilize existing and former rail lines for approximately 60% of the route and is planned to be free from at-grade crossings of track and roads.
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If Metra is unable to operate beyond December, it will work to ensure an orderly shutdown of its system and communicate with its customers with sufficient time for them to consider the effects of the shutdown, the resolution also states.
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Before joining Operation Lifesaver in December of 2012, Rose served as staff director for the Railroads Subcommittee of the House Transportation and Infrastructure Committe. The OLI board will conduct a search for Rose’s successor.
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