METRO Magazine Logo
MenuMENU
SearchSEARCH

5-year Chicago study shows economy's impact on ridership

Chicago Transit Authority gained passengers, while Metra and Pace experienced modest declines.

February 7, 2014
3 min to read


The number of rides provided within the Chicago Regional Transportation Authority (RTA) region’s system increased by 13 million, or 1.9%, from 2008 to 2012, with the Chicago Transit Authority (CTA) gaining passengers and Metra and Pace experiencing modest declines, according to the RTA’s recently released five-year ridership study.

The RTA’s analysis conducted over the five-year period indicates that the poor economy significantly affected each of the transit agencies and resulted in fewer commuters, cuts in service and fare increases in the aftermath of the nation’s financial crisis beginning in 2008. Meanwhile, the economy’s gradual improvement during the past two years has helped to boost ridership to a total of 666.1 million riders in the RTA region in 2012 — the most recorded since 1990.

Ad Loading...

“The results show that public transit agencies were not immune to the negative impact of the economic recession and were forced to make adjustments,” said Bea Reyna Reyna-Hickey, RTA chief financial officer/sr. deputy executive director, finance and performance management. “However, as economic conditions have begun to steadily improve, transit ridership in the six-county region has risen among each of the transit agencies.”

CTA

Ridership on CTA buses and trains grew from 526.3 million trips in 2008 to 545.6 million in 2012, an increase of 3.7%. The increase occurred at the same time CTA reduced service frequencies, shortened service hours and eliminated nine express bus routes to address funding shortfalls. In addition, beginning in 2009, ridership on CTA rail has increased at a greater rate than bus ridership, which dropped 4.2%, meaning 13.8 million fewer trips were taken by bus from 2008 to 2012.

Overall, the CTA’s rail ridership increased by 33.1 million passenger trips, or 16.7%, during the five-year period.

Metra

Ad Loading...

Metra rides declined from record high levels of 86.8 million trips in 2008 to 81.3 million in 2012, a decrease of 6.3%. This ridership loss was driven by significant job loss in the region and a weak recovery. It was further impacted by a significant fare increase in 2012; the elimination of the Seniors Ride Free Program in 2011; changes to the City of Chicago’s special events calendar which negatively impacted Metra’s weekend ridership; and construction on Wacker Drive presenting prolonged access issues to Union Station and Ogilvie Transportation Center.

Overall, ridership declined on nine of Metra’s 11 passenger lines.

Pace Suburban

Pace ridership dipped by 6.4%, or 2.4 million passenger trips, from 2008 to 2012. The agency had its second highest system-wide total for ridership in its history in 2008 as high gasoline prices drove numerous commuters to Pace buses and the vanpool program. The price of gasoline dropped in 2009, and that, along with the economy’s effect on employment, a fare increase and service reduction, caused a significant loss of riders in 2009. However, 2012 marked the second consecutive year of positive ridership results for Pace Suburban service, up 5.1% to 35.4 million trips, indicating that ridership is rebounding.

Pace-owned fixed route service recorded 30.4 million passenger trips in 2012, the third consecutive year of positive results after significant ridership decline in 2009.

Ad Loading...

Meanwhile, municipal fixed-route service ridership dropped by 9.2%, or 86,000 riders as partner municipalities dealt with economic pressure. Privately contracted fixed-route service declined by 54.2%, or 1.1 million riders, during the five-year period as several routes transitioned to Pace-owned operating divisions to save costs.

Additionally, ridership on Pace ADA paratransit service has increased by 35.1%, or 957,000 trips, since 2008, the report noted. A portion of this growth was attributed to the inclusion of companion rides, per federal policy, in ridership figures beginning in 2011. Yet even discounting the new reporting practices, ridership still grew in 2012, increasing 7.8%, or 300,000 riders, from the previous year.

To view the full report, click here.

More Paratransit

Ribbon cutting photo celebrating SEPTA's new Ardmore Station
Railby StaffApril 13, 2026

Philadelphia's SEPTA Celebrates New Ardmore Station

The station was rebuilt as part of SEPTA’s Station Accessibility Program, making it fully ADA accessible with new elevators, ramps, and high-level platforms.

Read More →
frontrunner bus
SponsoredApril 1, 2026

Breaking Accessibility Barriers with the Low Floor Frontrunner Minibus

Accessible transit isn’t a feature—it’s a responsibility. This whitepaper explores how the Low-Floor Frontrunner is redefining mobility with a breakthrough design that removes barriers, empowers riders, and delivers measurable operational advantages for agencies. Discover why this next generation minibus is setting a new standard for inclusive transportation.

Read More →
Nadine S. Lee
Managementby StaffMarch 26, 2026

DART's President/CEO Announces Departure from Agency

Nadine S. Lee, who has served as president/CEO since July 2021, said the decision comes after careful reflection on the agency’s progress and its path forward.

Read More →
Ad Loading...
paratransit bus
SponsoredMarch 16, 2026

Measuring the True Cost of Paratransit Fleets

What truly drives the cost of a paratransit fleet? Beyond the purchase price, seven operational factors quietly determine maintenance frequency, downtime, and long-term service reliability. This whitepaper explores how these factors shape lifecycle cost and what agencies should evaluate when selecting paratransit vehicles.

Read More →
A next-generation HART paratransit SUV.
Paratransitby StaffMarch 3, 2026

Florida's HART Launch First Next-Generation Paratransit Vehicles into Service

The new HARTPlus SUVs — 2025 Ford Interceptor Utility models — represent a significant step toward modernizing mobility and enhancing service for paratransit riders throughout Hillsborough County.

Read More →
Webinar title over image of a transit van driving down the road
SponsoredFebruary 25, 2026

The Future of Paratransit: How to Thrive in an Uncertain Era

See how leading agencies integrate eligibility, operations, staffing, and rider access to protect service and public dollars.

Read More →
Ad Loading...
Busby StaffJanuary 22, 2026

Biz Briefs: BART, Uber Launch Partnership and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
Railby Staff and News ReportsJanuary 15, 2026

Biz Briefs: Alstom Supplying TTC Subways, SilverRide Lands California Contracts, and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
New Mobilityby Alex RomanJanuary 5, 2026

Forest River Working to Redefine Reliability, Responsibility in the Bus Industry

As the transportation landscape continues to evolve in the wake of the pandemic, few manufacturers have faced, or embraced, change as decisively as Forest River Bus.

Read More →
Ad Loading...
Managementby StaffJanuary 5, 2026

New York MTA Marks Record Year for Ridership, Performance in 2025

The subway, Long Island Rail Road, and Metro-North Railroad all recorded record-highs for on-time performance in 2025.

Read More →