MENU
SEARCHUsing simple icons, the app enables riders to report disruptive behavior, theft, suspicious activity, vandalism or unattended packages. TipNow-AC Transit is a one-year pilot program.
AC Transit
The Alameda-Contra Costa Transit District (AC Transit) announces the immediate implementation of TipNow-AC Transit. The app encourages AC Transit riders to be an extra set of on-board eyes and ears helping to promote rider safety and system security.
Using simple icons, the TipNow-AC Transit app enables riders to report disruptive behavior, theft, suspicious activity, vandalism or unattended packages. TipNow-AC Transit is a one-year pilot program.
The software behind TipNow-AC Transit saw its genesis in the aftermath of the 2007 Virginia Tech shootings. Santa Clara, Calif.-based Resiligence Inc. — the software developers — envisioned not only an anonymous reporting system but one that would compile crowd-sourced information about suspicious activity. The software that ultimately morphed into TipNow-AC Transit connected those dots.
In fact, the AC Transit app was specifically engineered for anonymity. Our riders need only download the free app at either Google Play or Apple’s App Store. Once downloaded, AC Transit riders are hyperlinked to a tip screen that ask for:
The route number.
The bus number (centrally located, on-board most coaches, above the front windshield).
A description of the event.
Riders may also anonymously upload photos and even video attachments with each reported tip.
“We will neither compromise safety nor security, so a proven track-record was essential in adopting new technology,” said AC Transit’s GM Michael Hursh. “TipNow’s operating success at U.C. Berkeley, California State University, Fresno and the Fresno County Sherriff’s Department offers sound assurance. Now our goal is to seamlessly meld the TipNow-AC Transit app with Homeland Security practices already in place within our District.”
The U.S. Department of Homeland Security adopted the “If You See Something, Say Something” public awareness campaign in 2010. Since that time, AC Transit has employed a variety of advertising and outreach efforts to educate our staff on the importance of being vigilant in reporting suspicious, illegal or inappropriate behavior and activities, as well as unattended packages.
The FTA said its actions build on its nationwide campaign to make transit systems safer for American families.
Read More →
The bill would tighten CDL requirements, enhance training standards, and increase oversight of commercial driver licensing nationwide.
Read More →
The Plan is CTA's formal response to an FTA Special Directive issued in December and details how the agency will significantly expand the law enforcement surge it launched.
Read More →
Learn how technology is moving beyond passive recording to become an active operational tool.
Read More →
On a recent episode of METROspectives, METRO Magazine’s Executive Editor Alex Roman sat down with Ana-Maria Tomlinson, Director of Strategic & Cross-Sector Programs at the CSA Group, to explore a bold initiative aimed at addressing those challenges: the development of a National Code for Transit and Passenger Rail Systems in Canada.
Read More →
During a safety blitz, Metra employees will visit one of the railroad’s 243 stations during the morning rush hour, distributing educational materials on train and grade-crossing safety, answering questions, and listening to riders’ safety concerns.
Read More →
Operated in partnership with Tech Valley Security, trained CDTA Ambassadors will be on select routes and will rotate throughout CDTA’s route network. Their presence is intended to provide customers with an approachable, visible resource focused on assistance and engagement.
Read More →
Customers have always been able to report concerns through the CATS Customer Service line or the “Report a Problem to CATS” feature in the CATS-Pass mobile app; however, CATS has also integrated a Text-a-Tip line, giving riders multiple, easy-to-use channels to get support.
Read More →
The 2026 Disaster Response Guide is officially underway, and we’re now opening a Call for Insights and Experts.
Read More →
The agency opens its text message safety reporting system to buses, enabling discreet, non-urgent reports across Montreal’s entire transit network.
Read More →
